Commentary Author Marlene Chism offers what could be called CliffNotes to a course on conflict management in this article. Coupled with PAR skills Patrick Malone routinely shares with AHD readers, implementing her five questions promises to reduce the effect of disagreements in the workplace. Disagreement doesn’t have to lead to conflict, writes Chism, especially if you … [Read more...]
Worth a Glance – November 21, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, November 14, 2024. Link. Most read posts from the November 14th AHD Bulletin – A dairy like you’ve never seen. Link. Reinforcing the 12-month flea prevention message. Link. Blueprint for receiving new feeder calves. Link. Well Groomed’s canine wellness revolution sweeps Florida. Link. … [Read more...]
When to delay a conversation
Most problems can be traced back to a conversation that should have happened but didn’t. Still, timing is important. This article highlights three situations when it’s more strategic to delay a conversation until a more opportune time. Marlene Chism offers ways to go into conversations with the right frame of mind. Source: SmartBrief, October 7, 2024. Link. Photo by Joel … [Read more...]
From bias to equity: unconscious filters prevent us from unbiased views
We all have filters that can prevent us from seeing the world unbiasedly, writes Sara Taylor, author of Thinking at the Speed of Bias. She shares that regardless of whether our actions are effective or not, whether they are biased or not, whether our decisions are equitable or not, they all originate with our unconscious filters. Taylor says that 85 percent of us cannot … [Read more...]
Worth a Glance – April 11, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 4, 2024. Link. Most read post(s) from the April 4th AHD Bulletin – Let’s stop calling them soft skills. They’re interpersonal skills. Leadership skills. Link. Finding joy. Link. The role of vehicle movement in swine disease transmission. Link. ===================================== Smells … [Read more...]
Stop babysitting employees
Every conflict that escalates can be traced back to a conversation that should have happened but didn’t, writes Marlene Chism. She shares ways to stop feeling like you’re babysitting employees and asserts that terms like “babysitting” and “micromanager” are loaded words used by leaders to avoid responsibility. Source: SmartBrief, October 2, 2023. Link. If you’re a leader, … [Read more...]
Digital upskilling is no longer optional
Citing results from a PwC Pulse survey, Diane Youden discusses the need for upskilling among current employees. Only 28 percent of domestic workers reported upskilling initiatives as something their business was pursuing, compared to 40 percent of global respondents. Thirty nine percent of respondents are concerned their employers aren’t providing enough digital and … [Read more...]
Close the communication loop(s)
Managers who solicit ideas are under no obligation to act upon them. However, what they are obligated to do is to thank others for their suggestions. Then, let them know who made the decision and why it was made. Closing the loop means letting people know when and why vital decisions have been made.” – John Baldoni Source: SmartBrief, April 22, 2022. Link. INSIGHTS: … [Read more...]
Building meaningful feedback loops
Leaders should use feedback loops to get constant, near-real-time insights into how to better solve problems and make better decisions, says Mike Allen. Receiving quality information isn’t a given, and it’s a major leadership mistake to assume so. Allen writes about the importance of constructing feedback loops to receive consistent and quality information. Feedback loop: A … [Read more...]
3 mindset pivots that help lead for today, tomorrow and beyond
Leaders at all levels can use business issues as strategic building blocks to seek resolution and strategically move forward. Dave Coffaro shares three pivots to help move a business from defining problems to strategic management: Pivot 1: From eliminating pain points to a strategic management mindset Pivot 2: From description to root cause Pivot 3: From struggle to … [Read more...]
Worth a Glance – December 16, 2021
Last week’s most read post Toxic positivity. Link. Last week’s AHD Bulletin Animal Health Digest Bulletin, December 9, 2021. Link. AHD posts one year ago Archives for December 2020, Animal Health Digest. Link. Zoonotic infection from household aquarium Source: Worms and Germs, November 30, 2021. Link. Scott Weese, DVM, reminds us to use some … [Read more...]
Tips to stay focused on the tasks at hand
We’ve never been more distracted at work than we are today, writes Naphtali Hoff. As we fragment our attention, fatigue and stress increase, which negatively affects performance. According to research cited by the Society for Human Resource Management: Workers are interrupted by e-mail, instant messages and other digital distractions nearly 14 times per day on average … [Read more...]
The (real) secret to overcoming procrastination
Most time management techniques are a waste of time without awareness of the underlying cause of your procrastination, writes Susan Fowler. Motivation is at the heart of everything you do and everything you don’t do but should, or wish you did. Fowler contends what we think is procrastination is often not it at all. Rather, our behaviors could be ineffective attempts to … [Read more...]
When is your Green Zone?
Your Green Zones are the times of the day when your energy is at its peak, according to author Carey Nieuwhof. SmartBrief surveyed readers to arrive at the chart shown here. Overall, cooperating with your energy levels produces far greater productivity than competing with them.” - Carey Nieuwhof Source: SmartBrief on Careers, October 8, 2021. Link. Nieuwhof discusses the … [Read more...]
Apology 101: Make things right
Good apologies all contain one key element: no finger-pointing, writes John Baldoni. He says every good apology has three operative elements: acknowledgment, acceptance and amends: Acknowledge the wrong Accept the consequences Make amends Source: SmartBrief, August 23, 2021. Link. It’s not about you. It’s about them." - John Baldoni Also see: Stop … [Read more...]
Veterinarian: Bird lovers must guard against salmonella
Jim LaCour, DVM, shares concerns about salmonella bacterial infection that causes sporadic mortality in some wild birds. He shares how to clean and sanitize bird feeders and bird baths to help prevent birds from catching deadly salmonella. Plus, he notes it’s important to carefully dispose of deceased birds. Many of the <salmonella> deaths have been associated with bird … [Read more...]
Managing your manager begins with saying what you need
Susan Fowler shares three tips for managing up that are proven, simple and effective. She guarantees they will improve your productivity and relationship with your boss at the same time: Don’t ask a dumb question Under promise and over deliver Flip the feedback Source: SmartBrief, March 24, 2021. Link. Studies show that being proactive during the day reduces your … [Read more...]
3 high costs of a disrespectful work culture (video)
Chris Edmonds presents workplace respect from a leadership development perspective and the importance of workplace culture. He says where respect is inconsistent across workplace interactions and relationships, three significant costs occur: Loss of talent Loss of reputation Loss of money Source: SmartBrief, February 24, 2021. Link. . . . the truth is that … [Read more...]
Worth a Glance – March 11, 2021
Ionophores help control coccidiosis and more Source: Dairy Herd Management, March 4, 2021. Link. Ionophores promote calf health and performance through a combination of disease control and improved feed efficiency. They also have shown numerous benefits in dry, transition, and lactating cow rations. 5 signs indicate the time to consult a professional obedience … [Read more...]
Huddle up each morning
Two examples highlight the benefit of check-in meetings. First, a recent Nat Geo episode of The Wild Life of Dr. Ole <Link>, featured Ole Alcumbrac, DVM, hosting a stand-up meeting discussing the day, staff substitution while he would be out and follow-up required on a couple of cases. It ended with a request for questions or concerns. This is a real-world example … [Read more...]
Worth a Glance – February 4, 2021
Nationwide® partners with Walmart on first-of-its kind pet prescription program Source: Nationwide, January 29, 2021. Link. From the article: Preferred pricing and the opportunity to have claims for covered drugs processed at the counter of a major retail pharmacy is a first for the pet health insurance industry. How does reducing swine herds’ stillborn rate pencil … [Read more...]
Stop zoning out in Zoom meetings
It is possible animal health pros are feeling Zoom-call fatigue. Sarah Gershman reminds us that being a participant requires focusing skills that are as important as it for call leaders to keep things directed. She explains how the Ringelmann Effect <link> is magnified on conference calls. The bigger the group, the less responsibility each individual feels to ensure … [Read more...]
Work-life balance gives way to work-life integration
Companies all over the world are realizing that working from home is not only more efficient, but more suitable for the wants and needs of today’s workers, writes Matt Klassen. He shares two big changes we can expect to see in the future: Businesses will embrace flexibility Automation will be increasingly essential Source: Fast Company, August 16, 2020. Link. Company … [Read more...]
Noisy children get WFH parent fired
Whizy Kid’s article sparks memories of a 15th century saying, “Children should be seen not heard.” Fueled by the story of a California woman whose employer fired her because her children were allegedly too noisy, Kid discusses employment at will, just cause, gender discrimination and wrongful termination. Source: Refinery 29, July 10. Link. The pandemic has burst the dam on … [Read more...]
Engage discipline to handle internal and external impatient customers
SmartPulse surveys, while non-scientific, offer some insight into our behaviors. This summary shares results of how survey participants deal with impatient customers. Source: SmartBrief, September 10, 2019. Link. One of the biggest challenges participants face is unexpected interruptions. When someone calls or drops by with something important to them, it’s tempting to put … [Read more...]
3 communication tips to implement today
Diana Peterson-Moore shares decisions each of us consciously or unconsciously makes to project ourselves and communicate who we are in the world and in the workplace. She recommends we adopt these three tips to improve our communications: Be strategic and tactical Use "I" statements and banish "you" statements Show gratitude to individual team members -- thank … [Read more...]
Help for introverts to thrive in the age of acceleration
Introverts can’t be on 100 percent of the time, period. Self-care is as important as self-promotion; behaviors that are often a struggle for introverts. Jane Finkle offers keys to survival and outlasting the speed of change: Adapt to change Bring innovative approaches and new ideas to the workplace Take calculated risks Think globally to keep on top of a changing … [Read more...]
Interruptions tops the list of time management challenges
The clear winner in time management challenges is the dreaded interruption, shares Mike Figliuolo. Once someone breaks your concentration, it takes 5 to 15 minutes to get back on track. Source: SmartBrief, August 7, 2019. Link. If you don’t protect your time, no one else will do it for you. Reader poll question (nonscientific, n=240,000) What is the biggest challenge … [Read more...]
Corporate CEOs convene to re-align purpose with profit
It is possible for purpose and profit to coexist, but there must be intention. The Business Roundtable, a group of almost 200 CEOs of the largest U.S. corporations, recently issued a statement that fundamentally redefined the purpose of a corporation. It suggests that a new social contract is being struck between corporations and society. “for the benefit of all … [Read more...]
Bill Gates answers, “What should we never forget?”
Niklas Göke comments about watching the new 3-part documentary about Bill Gates on Netflix < link >. The interviewer asks question after question of Gates who answers directly and honestly. He was asked the question, “What was the worst day in your life?” The answer? “The day my mother died.” Göke shares the following: No matter who you are in this world, no … [Read more...]