Like it or not, pet owners seen by veterinary teams two or three times per year may visit a pet retailer a dozen or more times per year. Petco is tapping into the inherent emotion of the pet sector to create a sense of shared experience and loyalty in its customers, shares Nicole Silberstein. She shares a look at Petco’s strategies, partner alignments, services roster and … [Read more...]
Petco, Lowe’s in-store strategy updated, now nationwide
Following a three-state proof of concept, Petco and Lowe's are taking their in-store partnership nationwide with plans to offer pet products at almost 300 Lowe's home-improvement stores by the end of the year. Part of Lowe’s rural strategy, the in-store Petco sections will offer a wide range of pet products, from nutrition and supplies to medications, and even veterinary … [Read more...]
Petco presents: The Ultimate Dog(g)
Commentary Veterinary teams in private or corporate practices need to be aware of this ad campaign and consider what it is telling dog owners. It is disappointing to see the less money theme perpetuated at a time when many veterinary practices are still dealing with staffing challenges, appointment availability and levels of services. It takes a Dogg to know a dog. And … [Read more...]
Chewy and Petco are increasingly reliant on pet health care for sales
Commentary With our recent post, “Pet-owning households on decline while spending remains strong” <Link> still resonating, we stepped back to the comments on quarterly reports from pet retailers Chewy and Petco. Gabrielle Fonrouge summarized key points from the respective earnings reports commenting, “Pet health care will be key to whether the companies can grow and … [Read more...]
Petco begins serving rural pets and farm animals
Petco launched a community-driven test concept to address the health and wellness needs of pets and farm animals in rural communities. The grand opening of the first location was in Floresville, Texas, last Friday. The Neighborhood Farm & Pet Supply centers will be new, standalone retail facilities located at the heart of small towns and rural communities. The company … [Read more...]
2020 e-commerce surge carried pet food along for the ride
“One of the driving factors behind the e-commerce growth trends for pet food was the growth of millennial pet owners who were preconditioned to online shopping. The pandemic has taken this storyline and put it on steroids,” according to Tom Elliott citing a new report from Capstone Headwaters. In a related discussion, Fritz Wood, CPA and Vertical Vet's Dr. Ernie Ward … [Read more...]