Commentary Like it or not, if a person pays you for a product or service it is technically a sale and indicates transfer of title or completion of an action. Animal health pros who improve their communication skills enhance their value to their clients and company, writes Justin Zappulla. Note*: We comment on the discussion of “you versus I” below. The difference between … [Read more...]
Communication – a critical skill for success
Commentary Mr. Malone will return next week. Considering the Gen Alpha post in this edition, we are sharing several of his posts about communication. Reviewing them reminds me of his consistent coaching themes. Becoming a decision-getter requires we get out of our own way . . . truly listen absent our agenda and then inquire about what else? “ – Kirk Augustine Source: AHD … [Read more...]
Scientist says body language has surprising influence in job interviews
A recent post from Patrick T. Malone reminded us of the importance of body language individually and as an observer <Link>. Tomas Chamorro-Premuzica says a fundamental component of social and political skills involves displaying the right kind of verbal and nonverbal communicational signals to improve how we come across to others. Source: Fast Company, October 26, … [Read more...]
Don’t be afraid to ask the sensitive questions
Commentary The ability to ask questions is not reserved for interviewers or leaders. Questioning is a way we can understand another point of view other than our own. We asked Patrick T. Malone to review and comment on Benjamin Kessler’s article which shares information from research done by Einav Hart, BA, MA, PhD. Malone’s comments and Kessler’s article are linked … [Read more...]
The upside to dissatisfaction
Some people get addicted to the dramas and disappointments of life. It becomes part of their identities, says Gregg Vanourek. They use them to rile up their ego with outrage or grievance. It can give them a strange sort of satisfaction in the moment. But overall, they’re making themselves miserable for large swaths of their life. Last week Patrick T Malone’s post addressed … [Read more...]