The best leaders use these three hard words, “I don’t know!” Lisa Kohn suggests we expect our leaders and ourselves to be infallible. It’s a huge – and impossible – mantle to carry. Instead we need to: Admit when we don’t have the answer Surround ourselves with smart people Be open to other perspectives Find people who’ve walked this road before But remember … [Read more...]
Become a fantastic listener
Active listening is a challenge for most animal health professionals. Our attention and intentions are frequently distractions from truly hearing what another person has to say. This article offers guidance for becoming a better listener. Source: Lead Change Group, February 1, 2016. Most of us think that we are average to good listeners. Unfortunately, that is the status we … [Read more...]