Commentary It irks me when a customer service person interrupts an in-person interaction to answer the phone. Now, cellphones are an insidious part of our culture and impact our ability to have authentic in-person interactions in business and our personal lives. Simon Sinek shares the psychological power smartphones signal when visibly present and signs of phone … [Read more...]
Building trust from the start: Why first impressions matter
Commentary We’re all selling something although not all of it goes onto an invoice. Perhaps it is seeking a raise or better hours, an extra day of PTO, trading for a new car, finding qualified buyers for the last three puppies out of a litter, getting support for a service club event or helping our child sell the last two cases of cookies, we’re all selling … [Read more...]
Words matter and some need to go away
Flashing back to Words Matter Week, @besunnynotsalty shares some great words to remember in an Instagram post sent by a colleague. We’re sharing them with you. The most important word?. . ‘We’ . . . The least important word? . . ‘I’ “ Source: @besunnynotsalty, Instagram, March 7, 2023. Link. Use your words carefully and make your words count. Also see: Five corporate … [Read more...]
Brainstorming and idea generation (video)
Judge me for how good my good ideas are, not how bad my bad ideas are.” - Matt Damon Source: ideageneration, Instagram. Link. … [Read more...]
Acetaminophen clinical tip
Complimentary Content Veterinary Pharmacy Education provides distance education for pharmacists and pharmacy students to increase their competence to care for veterinary patients. Source: Veterinary Pharmacy Education, Instagram, April 21, 2023. Link. For information on course objectives, dates, tuition, or registration instructions … [Read more...]
Vet pharmacist. Marijuana intoxication in dogs (video).
Complimentary Content Marijuana intoxication in dogs doesn’t make them high, it makes them incredibly ill. Keep all of those products up and out of the reach of our favorite pets.” – Elaine Blythe, Source: Veterinary Pharmacy Education, Instagram, April 10, 2023. Link. (2:00) Also available on Facebook. Link. Marijuana is toxic to dogs, cats and horses. There is no antidote … [Read more...]
DVMs use goldfish to keep stock tanks clean
Marissa Hake, DVM, shares how goldfish help keep stock tanks clean. The goldfish stocking rate is one fish per 30 gallons of water. The fish do not need to be fed and can survive off chunks that fall in from cows’ mouths. Source: calfvet, Instagram, June 5, 2022. Link. Also see: Fish in the water trough, Dr Erik Johnson, Veterinarian, September 1, 2020. Link. By adding … [Read more...]