According to the 2024 Data Breach Investigations Report, the number of data breaches last year involving a human element is the same number reported the previous year, 68 percent. The problem hasn’t gotten worse nor has it gotten better. The biggest security weak spots are organic, not digital, writes Dennis Scimeca. Employees present the largest holes in cybersecurity … [Read more...]
Getting over “doing” in leadership
We are a results- and outcomes-oriented and action-driven culture often taxed for time. High-achiever leaders often feel the tension between doing and being, writes Katie Anderson. She offers ideas to move from “doing” to “being” for leaders at all levels. Source: Industry Week, March 13, 2024. Link. The essence of impactful leadership lies not in the multitude of tasks we … [Read more...]
Workplace violence on the rise and so are regulations
OSHA is placing greater emphasis on employers’ efforts to prevent workplace violence. OSHA defines workplace violence as “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.” It can range from threats and verbal abuse to serious incidents like physical assault and homicide. In addition to … [Read more...]
For better results, focus on creating happiness
Commentary My first gut response to this article could be described as bah, hum-bug. Reading the context, I remembered some tough personal times when entering my workplace felt like a relief, a place where I was acknowledged and a place where something could happen almost predictably. Reflecting, I remain connected to some of the people from those past places and remember … [Read more...]
Worth a Glance – April 13, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 6th, 2023. Link. Most read post(s) from March 30th AHD Bulletin – Hauser: Reverse the downward trend of pets missing vet care. Link. JVECC makes a case for quality improvement in vet med. Link. Finding the optimal pattern of a customer journey. Link. Place keeper: 2023 Veterinary Conferences … [Read more...]
The biggest health problem of all
The combination of an aging workforce and increased employee healthcare costs has organizations of all sizes developing wellness programs. Getting people moving and eating better are important. However, adequate and quality sleep is even more vital according to Matthew Walker, a professor of neuroscience at University of California - Berkeley. Source: Industry Week, November … [Read more...]
Future of logistics is ever-changing
Animal health pros and our customers depend on logistics. The fulfillment systems we use to speed product and service delivery to the animals that need them are evolving with lightning speed. We all benefit from efficiencies the internet has created. For example, it’s now common to send a last-minute report to be printed at a hotel across the country as we’re en route and have … [Read more...]
Back to Basics: The importance of fundamentals
Whether we create product SKUs or provide a service, the basics matter. Becky Morgan, president of Fulcrum Consulting Works Inc., reminds us of the importance of focusing on the basics in this post. Source: Industry Week, December 24, 2015. Customer loyalty rely on “the experience,” which includes receiving an accurate invoice and the what/when/how many ordered being … [Read more...]