In ancient Chinese philosophy, yin and yang is a conceptualization of dualism, describing how obviously opposite or contrary forces may be complementary. So it is with your strengths and weaknesses. Source: Inc., September 19, 2021. Link. No matter how good you get at understanding and managing emotions, you'll still make mistakes.” INSIGHTS: Learn from your mistakes while … [Read more...]
People aren’t just quitting their jobs, they are redefining success
Millions of people are coming out of the pandemic more anxious and depressed than before, according to a global study in the journal, “Frontiers in Medicine.” Instead of chasing an antidote to burnout, we need to incorporate well-being and recharging practices into our work and our lives, writes Arianna Huffington. There’s a global phenomenon in which a record number of people … [Read more...]
Is good enough good enough?
Consistently great work often comes down to your mindset, not how many hours you have in a day. It is about pushing for excellence and approaching every task, project or decision as an opportunity to make an impact for your customers, employees or candidates. Source: Inc., March 21, 2021. Link. Good leaders complete a task; great leaders improve upon it. INSIGHTS: On the … [Read more...]
Confidence requires a PLAN
Without a plan, confidence is simply arrogance. While your arrogance will get you hurt, your confidence will inspire others to join you in pursuit of that common goal that will benefit everyone involved. Duke University’s Coach Mike Krzyzewski, or Coach K, shares a story of confidence with the plan. Source: Inc., June 4, 2021. Link. But when you do not believe in yourself -- … [Read more...]
How to stop doing everything yourself
A lot of business owners aren't skilled at the art of delegation. They may struggle with knowing when to hand off a project to a team member, how much or how little supervision is needed, and when and how to close the loop on a project that they have handed over. David Finkel shares a proven method for delegating things the right way. Source: Inc, April 2, 2021. Link. … [Read more...]
The new manager challenge
The transition from individual contributor to manager is not an easy one. In many cases, the skills that got you a promotion will not be the same ones that make you effective as a manager. Source: Inc., August 7, 2017. Link. Emotional Intelligence is the ability to recognize and understand emotions in yourself, in others, and leveraging this awareness to manage your … [Read more...]
Opening a conversation
If you find yourself starting conversations with, “How are you?,” Bill Murphy, Jr.’s column will help you. Because it turns out there is a solid argument for why choosing a different phrase could subtly improve the ways that other people perceive you. Source: Inc., October 10, 2020. Link. Most of the time, you don't ask "How are you?" because you actually want the other … [Read more...]
Leadership is often not pretty
Many consider leadership an art and sometimes that art is imperfect. The market changed and you did not see it coming. That new hire turned out to be all style and little substance. Regardless of the specifics, mistakes happen, and Jason Aten’s article may help you manage them. Source: INC, October 10, 2020. Link. One of the most challenging parts (of leadership) is that you … [Read more...]
Dreamer or doer?
Warren Buffett shares four life choices. Common sense, yes. But, to many of us, it is not common practice. That is, until we become believers than the principles work. All you need to do is act on them with positive intent. Source: Inc., September 24, 2020. Link. You will move in the direction of people you associate with. So, it is important to associate with those that are … [Read more...]
The best advice? Ask more questions.
As a leadership mentor, I am often asked for advice about a wide range of business issues. The temptation is to immediately try to answer the questions. I have learned the best mentors slow down and ask a few of their own questions before trying to answer the questions they were asked. Source: Inc, July 19, 2020. Link. The Advice Giver is usually an established, busy person. … [Read more...]
50 questions you never ask yourself. Do it anyway.
The next normal we’re experiencing has some questioning if we’re making progress toward our personal and career goals. Whether you question your direction because of the pandemic or for other reasons, now is a good time to assess where you are. Working through these 50 questions will help you focus on what you can control – what’s inside. Source: Inc. December 13, 2017. … [Read more...]
Laughing at yourself tied to great leaders, reduces anxiety
The coronavirus has pushed our society into new territory. Being comfortable and confident enough that you can laugh at yourself builds trust within a team and with customers. This ability may bring your team closer. It may also alleviate some of the anxiety associated with chasing unattainable perfection, especially in these times. Source: Inc, November 29, 2018. Link. Anne … [Read more...]
Self-deprecating humor is a positive leadership trait
Emotional intelligence has been deemed a more powerful predictor of a person's success than his or her intelligence. The reason boils down to the simple fact that human relationships are at the very fabric of business. Being able to better understand, connect, empathize, and negotiate with others is crucial in the personal ladder climb. Source: Inc., November 29, 2018. Link. … [Read more...]
Success is successful right up until it isn’t
Dealing with antigenic drift or drug resistance is something animal health pros are well-suited to adjust to and manage, relatively speaking. Changes in customer preferences, channel sourcing and dedication to “the way we’ve always done things” . . . well, maybe not so much. Mike Shipulski shares that when business successes begin to decline and challenge us to work toward a … [Read more...]
Humility in the workplace is not a sign of weakness
Humility tends to be overlooked in the workplace. It is frequently misconstrued as a weak attribute. That is actually a far cry from the true meaning of the word. And, it is a further cry from the way it should be applied in leadership. It's about showing respect and recognizing truth in all situations, including in the workplace. Source: Inc., August 23, 2019. Link. Humble … [Read more...]
5 reasons leaders fail
When leadership fails, it is often due to a successful characteristic morphing into its evil twin. Just as with the Force in Star Wars, there is a negative associated with every positive. Don’t let these pitfalls negatively impact your leadership. Source: Inc., February 11, 2013. Link. Leaders fail due to certain social-psychological blinders that inhibit their capacity to … [Read more...]
Your friends influence your success
Warren Buffett dispenses words of wisdom at the annual meeting of Berkshire Hathaway in Omaha, Nebraska. People from around the globe attend to hear the sage’s message. Sometimes it focuses on investing, sometimes management and sometimes personal development. Source: Inc., March 10, 2018. Link. In 2004, Buffet said, “It's better to hang out with people better than you. … [Read more...]
Stop doing 7 things found in the worst managers
Animal health pros often lead projects, work in groups and work as managers. Marcel Schwantes reviews counterproductive behaviors that destroy team morale and performance. His perspective is focused on new hires. However, these examples are equally consistent with team and group performance. Source: Inc., September 18, 2018. Link. These behaviors are recognized as toxic: … [Read more...]
Effective leaders have the right questions
A popular misconception is that effective leaders always have the right answers. Nothing could be further from the truth. However, they do have the right questions that stimulate the conversation where the right answers often emerge. As a starter, try these questions at your next staff meeting. Source: Inc., September 24, 2018. Link. No leader is perfect. However, the only … [Read more...]
Reconnect with your prospects without being annoying
There is an article written nearly every day about the challenges of getting prospective customers’ attention and consideration. Vanessa Nornberg shares four ways to reach out with purpose. Include specific things about his/her business in your initial contact Offer meaningful insight Call Set up an introduction to someone who might be helpful to the prospect in a … [Read more...]
Increase your resilience when you’re going through hell
Going through hell is different for each person, but each of us must move through these temporary disruptions. Marissa Levin shares five ways to move through your challenge and rise again stronger. Unless we live in a bubble, no one moves through life without pain. When the world begins to close in around us, what can we do to push through the darkness? Practice … [Read more...]
Women can overcome being interrupted and talked over
Women are interrupted twice as often as men in meetings, writes Eleanor Beaton. She provides seven tips for women to get their voice heard: Interrupt back. Sit in the power seat Speak in shorter sentences Get feedback on your meeting style Cultivate allies Take credit Make direct eye contact and lean in Source: Inc., June 6, 2018. Link. No one likes … [Read more...]
Average employees are worse than bad ones
There are three ways mediocre employees present themselves: They don't acknowledge when they're falling short They're unwilling to learn new skills (or improve old ones) They love to play the victim Source: Inc., May 9, 2018. Link. Average employees shouldn't dictate a company's success. Demand excellence from employees, give them the resources they need to … [Read more...]
The power of retention and post-sale nurturing
Sales! For many this is a four-letter s-bomb. Don’t panic. Consider how you feel when the service department calls you to see how your car is acting after a repair or when the dentist calls you to see how you’re feeling after a procedure. Consumer retention is the key to both happy customers and a healthy bottom line in any business. Source: Inc., March 19, 2018. Given … [Read more...]
7 powerful things you should always be able to say about yourself
There are elements within ourselves that can either sabotage our success or lead us to greatness, shares Lolly Daskal. Whatever your role or aspirations in leadership, you should always be able to look at yourself in the mirror and voice these statements as truth, she writes. I am confident. I trust my intuition. I am honest. I am courageous. I am … [Read more...]
A case for washing dishes
Jeff Bezos and Bill Gates both say that handling dinnerware is part of their daily routine. I agree. Here's why you should consider it: More (and better) ideas could flow as you rinse It keeps you humble You remember that helping even in small ways is still helping Source: Inc., November 2017. Small acts of service, such as washing the dishes, remind you that you … [Read more...]
Paralanguage; critical non-verbal communication skills
There is one non-verbal communication type that powerful impact--it's called paralanguage. Paralanguage does not have anything to do with body language. Paralanguage is how you speak: The rate, tone/pitch, and volume/inflection of your speech, and the dreaded use of filler words. Mastering paralanguage allows you to have impact. Its power and benefits are many, and they are … [Read more...]
Lead humbly for best results
Effective leadership requires that you have an ego – just not a very big one. Too often leaders begin to believe their press clippings and develop an overblown sense of self. Effective leadership requires a well- developed sense of humility as demonstrated by New York Giants Quarterback Eli Manning during his one-game demotion as a starter. Source: Inc., November 30, … [Read more...]
9 effective leadership reminders make leading easier
Leadership can be difficult, but I am always amazed by the number of people who make it harder than it needs to be by forgetting simple basics. Here are nine things to remember about leadership that will stop you from making it more difficult than it needs to be, and help you become a better leader. Source: Inc., October 2, 2017. As a leader, it is your job to put your … [Read more...]
Richest salespeople share 5 key habits
Whether you sell in a traditional, carry-the-bag mode, a retail setting or a professional services business, there are key habits that most top-earning reps use regardless of industry: They prioritize quality over quantity They only sell to the top If it doesn't make them money, they don't do it They understand the difference between outcomes and to-dos They … [Read more...]