We all have transitions, or changes, in life whether we make them ourselves or they’re made for us. Aviah Wittenberg-Cox, author of Seven Steps to Leading a Gender-Balanced Business, says mapping out transitions on a timeline from zero to 100 years will give you an idea of how many transitions you’ll experience. Source: Harvard Business Review, July 5, 2018. Link. Longevity … [Read more...]
Create a motivating environment
At some point, every leader has dealt with a person or worse, a group of people, who has lost motivation. It is frustrating. As much as we’ve been there ourselves, sometimes it’s hard to empathize with others who are disengaged from work and are unproductive as a result. Source: Harvard Business Review, March 22, 2018. Link. Despite these difficulties, it is possible for … [Read more...]
Email is stressful, but not that time consuming
A recent study showed the average professional spends 4.1 hours per day responding to work messages, says Dorie Clark, who undertook a project to determine why email seemed so burdensome. She shares three important lessons learned from the process, which may be valuable as you think about how to make the time you spend on email more efficient: Each “yes” leads to more … [Read more...]
Marketers need to focus on relevance, not loyalty
If your customer retention strategy relies on buying loyalty with rewards, rebates or discounts, it is coming at a high cost. And these days, it could also mean that you’re giving up something priceless: your relevance. That’s because the loyalty era of marketing, as we’ve known it, is waning. Instead, in this new era of digital-based competition and customer control, people … [Read more...]
Go ahead, skip that networking event
David Burkus asserts that networking events often fail to live up to their billing. He instead recommends getting involved in activities with a purpose or higher stakes. Source: Harvard Business Review, May 14, 2018. Link. The problem with networking events is that there’s no bigger purpose other than just having conversations with people, and without that bigger purpose — … [Read more...]
How to manage insecure employees
Insecure employees are “hard to evaluate, hard to coach, and hard to develop,” says Ethan Burris, an associate professor at the McCombs School of Business at the University of Texas, Austin. “The challenge is that insecure people are so concerned with how they look and how they are perceived that they either fail to solicit critical feedback or completely ignore it when it’s … [Read more...]
Learning a little may be dangerous
Alexander Pope was right when he said that a little learning is a dangerous thing. In research on overconfidence in beginners, Carmen Sanchez and David Dunning discovered perspectives that animal health pros can apply when working with new employees or learning new procedures. They describe a beginner’s bubble of overconfidence that can be related to the challenges of … [Read more...]
Rampant incivility plagues most companies
Ninety eight percent of workers have experienced rude behavior and 99 percent have witnessed it in the past 20 years. This is according to research completed by Christine Porath. Based on her findings, she presents the case to develop a civility code. Her process includes these categories: Model the right behavior Articulate values and set expectations Define … [Read more...]
Email can be less stressful and time-consuming
Dorie Clark tackles email challenges, its distracting presence and offers ideas for time management and prioritization. Source: Harvard Business Review, April 9, 2018. (Link) Focus on the few emails that are actually high priority, says Clark. What counts as an important email? She suggests that the truly essential ones are client communication and inquiries about potential … [Read more...]
Perfectionists and business days dwindle
Alice Boyes, PhD, discusses perfectionists, their strengths and how their tendencies sometimes lead to self-sabotage in the workplace. She offers practical solutions for minimizing the downsides of these tendencies and to keep things moving. Procrastination or decision paralysis is one of the perfectionist traits that slows progress. Source: Harvard Business Review, April 2, … [Read more...]
Regain the lost art of reflection
This article has value for almost every animal health pro because of the levels of decisions we make daily. An intense focus on information processing, reaction and execution causes the quality of our thoughts to suffer, even though it may feel productive. In reflective thought, a person examines underlying assumptions, core beliefs and knowledge, while drawing connections … [Read more...]
Create a growth culture, not a performance-possessed one
Tony Schwartz discusses the challenges of performance cultures, the impact on employees and challenges to sustaining success. Instead he advocates a growth culture that blends individual and organizational components: An environment that feels safe, fueled first by top by leaders willing to demonstrate vulnerability and take personal responsibility for their shortcomings … [Read more...]
4 habits help you learn new skills
Mike Kehoe has seen the effects of learning and development on career mobility. He has also seen what leads people to let it fall by the wayside. He found that four crucial habits can make a tremendous difference: Focus on emerging skills Get synchronous Implement learning immediately Set a golden benchmark Source: Harvard Business Review, January 31, 2018. I … [Read more...]
Stop talking and listen
The best way to sway others is not to tell them your answer, but to arrive at an answer — together. Listening is the key pathway to go from your idea to our idea. Listening reshapes the idea as needed, and ultimately creates the kind of shared ownership that is needed for any idea to become a new reality. Source: Harvard Business Review, February 6, 2018. To listen is to … [Read more...]
Couples who work (podcast)
Two-career couples may be the modern norm, but they’re a relatively new one—a norm still under construction. In this episode of Women @ Work, three experts help paint a picture of what a truly supportive dual-career relationship looks like, and understand how to get relationships closer to that ideal. Source: Harvard Business Review, February 1, 2018. … [Read more...]
Create success when you disagree
Whether you are a frontline person, supervisor or middle manager, sometimes you get a decision handed down with which you do not agree. What you do at that point says a great deal about you and your ultimate success or failure. Source: Harvard Business Review, February 9 2018. To convince yourself of the decision, put yourself in the shoes of someone who believes deeply in … [Read more...]
The best leaders are teachers
SuperBowl LII is in the books. Much of the discussion surrounding the results encompassed leadership and coaching legacies. Sydney Finkelstein has studied leadership in organizations for over a decade. He shares his surprise on the extent to which star managers emphasize ongoing, intensive one-on-one tutoring of their direct reports, either in person or virtually, in the course … [Read more...]
3 ways to improve your decision making
Walter Fricke shares that decision making requires prediction and judgment. He writes about the need to have a sense of two things: how different choices change the likelihood of different outcomes how desirable each of those outcomes is Source: Harvard Business Review, January 22, 2018. But how do you get better at either? Of the volumes published on this subject … [Read more...]
Opinion – 229 selling days left in 2018
For animal health pros who work five-day weeks, 21 selling days have already expired this year. That equals about 8.5 percent of your year already gone. Veterinary practices and retailers have 325 days remaining to reach goals. Now is a good time to assess whether you or your team(s) are working toward the main objectives and at the right pace. Our perfection drivers and … [Read more...]
You may need to walk away from a passive-aggressive boss
A boss who is manipulative, passive-aggressive, credit-taking and overly critical adds to workplace challenges beyond the normal workload. We’re not talking Jekyll and Hyde but it is important to be clear on how to deal with immaturity in a person to whom you report. Source: Harvard Business Review, January 24, 2018. You have to decide if your job and your company hold … [Read more...]
Why people quit
People are more likely to quit when they have a horrible boss. But in a recent study, most people who left a job said they were mostly okay with their manager. The decision to exit was because of the work. They left when their job wasn’t enjoyable, their strengths weren’t being used and they weren’t growing in their careers. Source: Harvard Business Review, January 11, … [Read more...]
Avoid meetings that waste your time – if you can
One of the bigger time sucks for professionals is meetings. According to Atlassian, we spend 31 hours a month in unproductive meetings. Author Dorie Clarke offers some realistic ways to manage meeting requests and tips about participating in those must-attend meetings. Source: Harvard Business Review, January 3, 2018. A secondary, but acceptable, reason to join a meeting is … [Read more...]
How working parents can feel less overwhelmed and in control
Working parents are frequently haunted by the nagging sense of not getting enough done, of failing in some way, of giving things that really matter too little attention and, of course, feeling as if the wheels may come off the bus very, very soon. The problem isn’t in your organizational system or work ethic, it’s in how human brains are wired. It’s normal to feel overwhelmed, … [Read more...]
When facing immediate concerns, it’s difficult to remain strategic
Too frequently, executive leaders or business owners get caught up in the crisis’ of the week. Like other employees, leaders also like to solve problems and check them off. Short-term items provide us with visible ways to mark progress. Source: Harvard Business Review, July 27, 2017. Executives and business owners sometimes treat a strategic discussion the way they would a … [Read more...]
Perception is not always reality
I care about people and consider myself to be warm and friendly. At least that is what I thought. So, it came as a shock to discover that others often saw me as intimidating, cold and aloof. After recovering from the shock, I learned that what I perceived as leadership, others perceived as intimidation. What I thought was just being logical was perceived as being cold and … [Read more...]
Handling work when your child is sick
The United States has 25.8 percent of its children living with just a mother or a father. Today, almost half of households with kids in the U.S. have parents who both work full-time. Working parenthood alone presents a massive logistical and emotional challenge, but when your child is ill, that challenge ramps way up. Daisy Dowling shares a few strategies to help get through … [Read more...]
Reframe your purpose to find meaning at work
It’s not unusual to hear an animal health pro say, “been there, done that.” Some deliver that comment with tones of frustration or contempt. John Coleman offers perspectives on the value of reframing purpose to reinvigorate meaning in your job. Source: Harvard Business Review, December 28, 2017. Working with a sense of purpose day-in and day-out is an act of will that takes … [Read more...]
Be more productive without burnout
I recently crossed paths with a colleague at a networking session. The discussion went like this. Me: “How have you been?” Colleague: “Busy and I hope it is productive.” Me: “I’m curious, could you share how you measure that?” Colleague: “Hah, I wish I knew!” Ten years ago, this conversation would have continued to award busy as a badge of achievement. Today, … [Read more...]
How to let go at the end of the workday
No doubt many animal health pros checked work e-mail during the Thanksgiving holiday. Debra Bright encourages her clients to use end-of-day routines to create a psychological barrier between their two worlds. According to a seven-year study on workers’ performance, an inability to make this break between professional and personal time ranked among the top-10 stressful … [Read more...]
What to do when a personal crisis hurts your professional life
We all confront a stressful life event or personal crisis that distracts us from work at some time. Amy Gallo offers principles to remember during these periods: Do: Determine what type of support you need — at home and at work. Tell your colleagues what’s happening so that they feel compassion for your situation. Make clear, specific requests of your coworkers … [Read more...]