Here’s a good article for animal health pros traveling to VMX. HBR editors list 10 of their favorites from 2025’s Management Tip of the Day newsletters. They cover topics like how to manage overwhelm before it spirals into burnout, how to set up your own AI assistant, how to boil your strategy down to one slide, how to be an inspiring leader and more. Source: Harvard … [Read more...]
Leading when employees are concerned about job security
In uncertain times, leadership is less about having all the answers and more about helping people feel anchored and supported, writes Dina Denham Smith. She shares perspectives on shrinking the fears and anxieties common when job insecurity increases. Source: Harvard Business Review, December 5, 2025. Link. Acknowledge what’s present, offer clarity, involve people in the … [Read more...]
If trust is so important, why aren’t we measuring it?
Commentary While there are many uses of the word “trust,” John Blakey’s article references the noun trust as “the belief that somebody/something is good, sincere, honest, et cetera and will not try to harm or trick you.” His assertions are worth considering as we enter a new year, deal with various changes and seek to separate truths in myriad messages from industry pundits … [Read more...]
Soft skills matter more now than ever
In an age when technical expertise can become irrelevant in just a few years, foundational skills matter more than ever. Abilities like collaboration, problem-solving and a solid grounding in math transfer across jobs and help teams adapt to new challenges. Source: Harvard Business Review, August 26, 2025. Link. Foundational skills (like reading comprehension, basic math, … [Read more...]
A habit of daily learning pays off
Habits, good or bad, can be developed relatively quickly. The authors of this article explain why learning something new every day helps keep one’s career moving in a positive direction, as does engaging with those who can challenge our ideas while not disagreeing with them. Advice to unlearn old ways of doing things stands out. There are 12 career-helping practices described. … [Read more...]
Worth a Glance – July 10, 2025
Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 3, 2025. Link. Most read posts from July 3, 2025 AHD Bulletin – WOAH, invest in vaccines to defend against growing disease threats. Link. Redesigned Secure Beef Supply website, new biosecurity resources. Link. 13 plants that gardening experts say repel mosquitoes. Link. New York judge says a … [Read more...]
The enemy of customer service is pride
Right or wrong, the goal isn’t to win an argument, rather it is to win the customer, writes Shep Hyken. When we let go of pride and focus on helping, we create better outcomes for everyone involved. Source: Veterinary Advantage, April 2025, Link. The next time you find yourself in a situation where you know the customer is wrong, ask yourself, “What’s more important, being … [Read more...]
5 tips for writing meaningful thank-you notes
It’s never too late to write a thank-you note, writes Sally Susman. She shares four other principles of thank-you note writing: Take time to reflect; thank those who are often forgotten; be specific; make it matter. Source: Harvard Business Review, August 8, 2024. Link. In the age of email and 280-character proclamations, thank-you notes are tiny reminders of the limitless … [Read more...]
When resentment is building on your team
Employee discontent is on the rise, shares Rebecca Knight. More workers are thinking about quitting their jobs now than during the Great Resignation in 2022, despite a less favorable job market. People are living more on the edge, making it easy for impatience, concern and discomfort to leak out as sarcasm or subtle verbal attacks that turn into resentment. Two experts share … [Read more...]
When your boss suddenly reduces your scope
Scope reductions frequently arise within the context of restructuring, strategic shifts or mergers and acquisitions. Dina Denham Smith acknowledges these changes can be hard on egos and confusing. She suggests ways to manage emotions, avoid spiraling out of control, dedicate yourself to your next steps and learn from the experiences. Source: Harvard Business Review, August … [Read more...]
Some change is necessary, some inevitable. Creating stability is critical.
Ashley Goodall explains the importance of the virtues of stability, together with an understanding of how to renew and practice creating stability, in this article. Underappreciated, constant change can become the enemy of performance, not its catalyst. “The science is clear: people do best at work when their environment is predictable, when they have some sense of control … [Read more...]
6 ways to bring strategy into work every day
David Lancefield shares six ways to incorporate strategy into daily practices instead of switching on autopilot and defaulting to habits that keep us focused on the familiar. He reminds us to be aware of our personal limitations and practices which prevent us from translating intent into strategic actions. Source: Harvard Business Review, July 12, 2024. Link. We have more … [Read more...]
Worth a Glance – July 11, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 3, 2024. Link. This edition contains links to archived content in the Worth a Glance section plus links to previous years’ full editions as well as topic tags. ===================================== How to cope with post-vacation blues Source: Harvard Business Review, July 9, 2024. Link. Feeling drained … [Read more...]
Take these 5 steps before posting that job listing
Sponsored Content As the old saying says, “the hurrier I go, the behinder I get.” Adding another person to a team should be a strategic decision, not just throwing another body at the workload. The time, effort and costs when hiring a new person may never be recovered and more than double if the wrong person is hired. Marlo Lyons shares how to conduct a comprehensive … [Read more...]
Resolving 4 common types of team conflict
Managers spend 20 percent of their time on average managing team conflict. Through experiences and research the authors have identified four common patterns of team conflict: The solo dissenter: conflict surrounds one individual The boxing match: two team members disagree Warring Factions: two subgroups within a team disagree The blame game: the whole team is in … [Read more...]
What really motivates you at work?
You may be engaged in your work, stimulated by your team and motivated by your employer’s mission. But their rewards and recognition strategy may need improving. Carrie Ott-Holland offers five practical techniques to increase the likelihood of getting the rewards and recognition you value most. To keep a good thing going, reflect on and talk about what you want and need to … [Read more...]
Get team members to participate in team meetings
Beyond the traditional meeting agendas, setting expectations and open-ended questions, Luis Velasquez shares ways leaders can make it safe for team members to engage in and contribute to meeting discussions. Source: Harvard Business Review, May 20, 2024. Link. As leaders, we must cultivate teams where every member’s contributions are not only heard but eagerly anticipated, … [Read more...]
The challenge of leaving a long-term job to start something new
Dorie Clark and Natalie Nixon offer advice on to overcome six common transition challenges and share strategies to ensure that a new job or career is just as successful as the last one: Ruminating and second-guessing Feeling guilty Being afraid of losing status Needing to adapt Managing the perceptions of your new colleagues Balancing opposing … [Read more...]
How perfectionists can get out of their own way
Perfectionism can be a double-edged sword, writes Alice Boyes. She shares five ways perfectionists can self-sabotage in the workplace: Struggling to make decisions or take action Worrying excessively about sunk costs Avoiding challenges to avoid failure Applying their high standards to others Ruminating about weaknesses, mistakes, and failures Source: … [Read more...]
Reskilling in the age of AI
This article was awarded the 2023 HBR Prize honoring the best Harvard Business Review article of the year. The authors share the significance of the complexity and pace of technological change. Its velocity will likely require millions of workers to be not only upskilled, but reskilled. Drawing from interviews with representatives of companies worldwide that are already … [Read more...]
How to talk with your team about a decision you disagree with
Ron Carucci shares six strategies to use when you have to convey a decision you don’t agree with. It’s an inevitable task leaders must face requiring thoughtful preparation and tact beginning with regulating your own emotions first. Source: Harvard Business Review, February 5, 2024. Link. You may not be able to change the decision, but how you lead your team through it … [Read more...]
Why introverts don’t consider everyone their friend
Introverts often give impressions that are seen as unfriendly or unwilling to make an effort. Kim Dresner shares her insights on what “friend” means to an introvert, its importance and how it shapes interactions. . . . introverts value quality over quantity, which might explain why we often struggle to fit into large friend groups.” Source: Introvert Dear, March 8, 2024. … [Read more...]
Prioritizing break time during the busy workday
It is not solely a matter of time, but a matter of energy to make it through busy work days and responsibilities, writes Rebecca Zucker. Creating several short micro-breaks throughout the day can help manage energy and maintain cognitive, emotional and even physical capacity. Zucker shares eight ways to establish and maintain breaks intentionally. Source: Harvard Business … [Read more...]
Worth a Glance – February 15, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, February 8, 2024. Link. Most read post(s) from the February 8th AHD Bulletin – Groundhog day again? Link. Cunning chameleon, M. bovis contributes to calf pneumonia. Link. Paragon’s new digital dog grooming guide. Link. ============================================ Service and honor are the fabric … [Read more...]
When your manager brings in someone above you
When someone else is hired or promoted to a position above you it often stings. In growing companies, being layered is inevitable and is a common practice. Melody Wilding shares how to deal with the reactions that arise and how to productively move forward within those new arrangements. Source: Harvard Business Review, January 22, 2024. Link. Being layered can evoke … [Read more...]
STOP thinking about work after hours
Thinking about our job after the official workday is over may not be beneficial. Constant rumination leads managers to be more depleted and less able to show up as leaders . . . something even their employees can pick up on. Research recently published in the Journal of Applied Psychology, suggests that constantly thinking about work may hurt rather than help your … [Read more...]
A plan is not a strategy
A comprehensive plan with goals, initiatives, and budgets is comforting, BUT starting with a plan is a terrible way to make strategy, says Roger Martin, MBA, author and Thinkers50 Number One Management Thinker in 2017. Martin’s YouTube video, A Plan Is Not a Strategy, was the most watched in 2023. What most strategic planning is in the world of business has nothing to do with … [Read more...]
How companies are supporting employees experiencing menopause
Commentary One statement in this article defines the importance of the topic it covers. “By 2025, there will be over 1 billion people worldwide experiencing menopause.” Organizations that take employee well-being seriously realize that getting ahead of conditions like menopause reduces an incredible burden on their workforce and can improve the bottom line say the … [Read more...]
Understanding active listening and distractions
Commentary With all the distractions of checking personal devices, social media and other interruptions it's a wonder any work gets done at all. Consider these articles as you head into meetings and travel to VMX. Active listening involves mastering a host of other skills, writes Amy Gallo. It includes reading body language and tone of voice, maintaining your attention, … [Read more...]
Promotions. Ready or not?
Managing so veterinary clinic employees work at the top of their education is a frequent topic in animal health media. Yet, not all employees are ready to advance or be awarded a promotion. Luis Velasquez shares ways to turn a potentially negative situation into a constructive, forward-looking dialogue when a promotion is not yet warranted. Discussing a promotion with an … [Read more...]