Culture fit is the idea of recruiting individuals whose value systems, beliefs and everyday behaviors align well with the hiring organization. Source: Gallup, October 11, 2022. Link. While this might seem reasonable and harmless, hiring decisions based on an individual's perception of culture fit can be unfair and influenced by unconscious bias. INSIGHTS: Remember … [Read more...]
Resignation: the next phase
First it was the Great Employee Resignation brought on by poor management and a tight labor market. Many organizations successfully made changes to improve their employee retention. Some did not and are now facing the possibility of the Great Customer Resignation. Source: Gallup, May 20, 2022. Link. To avoid the Great Customer Resignation, leaders need to take three … [Read more...]
1 in 3 Americans think pandemic is over
Despite an uptick in Covid-19 cases in the U.S., Americans are feeling more optimistic about the trajectory of the pandemic. This latest wave of optimism that the end of the pandemic may be in reach is higher than last summer prior to the arrival of the Delta variant of Covid-19 in the U.S. It remains to be seen how the pandemic plays out in the coming months. Source: … [Read more...]
People want to work for a company that cares about them (podcast)
Company culture, professional versus personal, well-being as a foundational element and gender sensitivities all get fleshed out in this podcast featuring Jane Miller, Gallup president and CEO. Source: Gallup, April 8, 2022. Link. (15 minutes) Well-being is a significant component to any strong culture. It's a foundational element. It impacts how a person shows up at home, … [Read more...]
Poor sleep linked to $44 billion in lost productivity
The importance of high-quality sleep to the economy is evident. With about 155 million full- and part-time workers in the U.S. workforce, the 7 percent who report poor sleep over the prior month represents an estimated 11 million persons in the formal workforce who are executing their jobs with substandard levels of restfulness. Source: Gallup, March 18, 2022. Link. Story … [Read more...]
Managing intellectual diversity
Most workforces are equally divided into thirds among conservatives, moderates and liberals when it comes to social issues. Forty-one percent strongly favor their employer requiring Covid-19 vaccinations to enter the workplace, while 31 percent strongly oppose. The list of differences goes on, so these three suggestions are essential to getting the work done. Source: Gallup, … [Read more...]
Increase retention while eliminating burnout
This sounds impossible in today’s competitive environment, but it is not that hard. Gallup has identified three simple steps to accomplish it. Source: Gallup, August 25, 2021. Link. They know what is expected of them. They have what they need to get their work done. And their manager helps them manage their workload, collaborate effectively, and see a clear path to a bright … [Read more...]
U.S. workers’ satisfaction with job safety rebounds
Findings from Gallup's August 2-17 poll mark the 22nd year of tracking workers' satisfaction with various dimensions of their work life. One year after U.S. workers indicated significantly less satisfaction with the physical safety conditions of their workplace, their satisfaction has rebounded to its pre-pandemic level. Source: Gallup, September 8, 2021. Link. … [Read more...]
Is half of your staff planning to quit?
Forty eight percent of America's working population is actively job searching or watching for opportunities. Businesses face a staggeringly high quit rate as 3.6 million Americans resigned in May alone. Source: Gallup, July 22, 2021. Link. Considering that most of the currently employed are not engaged, each new hire is liable to land on a less-than-engaging team and … [Read more...]
Communication is key
Remote, in-person or some combination of both, the pandemic has taught us a valuable lesson about the importance of timely, honest, and effective communication. Source: Gallup, June 28, 2021. Link. The Gallup study on the effect of communication in organizations also found that employees who work in an environment where communication is open, timely and accurate are more … [Read more...]
Back to school, but with unprecedented challenges (podcast)
LaVerne Evans Srinivasan joins Mohamed Younis to discuss the barriers students and parents face when going back to school and the resources they can seek. Despite differences in the quality of educational opportunities, this is a unique moment where this disruption hit everyone. Pandemic recovery challenges will affect students in employee and client families alike." Source: … [Read more...]
Manage or coach?
Somewhere along the way, we learned that giving employees free snacks, a meditation room and allowing a day to bring one’s pet to work was the new enlightened workplace. The result is that only 20 percent of fulltime employees worldwide are engaged in their work. Source: Gallup, May 27, 2021. Link. Imagine if all businesses worldwide could double real employee engagement … [Read more...]
Managing and bonding with teammates’ strengths
Opinion – Complimentary commercial content Last week we shared thoughts on bonding with associate veterinarians from Brian Conrad, DVM. He indicated he was quick to lead team building. We commented that sales representatives can often provide resources and help lead the activities. CliftonStrengths provides powerful team building opportunities. The possible individual and … [Read more...]
Engaged, but not thriving
For some time now, engaged employee measurements and net promoter scores have been used by senior management to gauge the health of their business. Unfortunately, the increased pressure on engaged employees to carry the bulk of the load has its downside. Source: Gallup, July 26, 2020. Link. Gallup recently discovered that engaged workers who are not thriving in their lives … [Read more...]
4 things Gen Z and millennials expect from their workplace
To develop the next generation of organizational leaders, Ed Boyle says every employer needs to ask, “What do our younger workers want from the workplace?” Above all, Gen Z and millennials want an employer who cares about their wellbeing Gen Z and millennials want their leaders to be ethical Older millennials want open, transparent leaders Gen Z and younger … [Read more...]
Managers need leadership training
Driven by the incredible pace of change in globalized business and the new will of the workforce that prioritizes development and flexibility, today’s business world is agile and dynamic. Source: Gallup, January 21, 2021. Link. This habit of reserving high-potential develop for the top layers of a company is a major blind spot for executive leaders, and it threatens the … [Read more...]
Engage millennials with good work experiences
Advancing from the least-engaged age group to the most-engaged age group, thanks to the pandemic and its baby, remote work; millennials are engaging like never before. Their engagement surge clearly relates to a particular employee experience – one that can be analyzed, categorized – and replicated. Source: Gallup, January 6, 2021. Link. Millennials are the majority and as … [Read more...]
The 2021 employee experience
To create a best-in-class workplace, leaders need to consistently deliver on the fundamental, unchanging elements of a great employee experience. At the same time, leaders must ask smart questions in response to pressing demands and strategically adapt their employee experience to accommodate those challenges. Source: Gallup.com, January 8, 2021. Link. Onboarding new … [Read more...]
Be a coach, not a micromanager
Around the early 1900s as we shifted from an agrarian economy to an industrial engine, micromanagers were needed to help farm hands become industrialists. A couple of decades later, they were obsolete. But, they managed to evolve so that, unfortunately, they are still around today. Do you work for one, are one, lead one or have a culture of micromanagement? This article may … [Read more...]
Employee engagement builds resilient teams
Business units are at an increased advantage and more resilient than their peers if employee engagement is strong. And they are at an increased disadvantage and less resilient if employee engagement is weak during a recession. Source: Gallup, May 20, 2020. Link. Clear expectations - during tough times, employees need managers who reset priorities, involve them in … [Read more...]
Lead employees during a crisis
In times of crisis, there are two directions human nature can take us: fear, helplessness and victimization or, self-actualization and engagement. On the latter, if leaders have a clear way forward, human beings are amazingly resilient. There is a documented “rally effect.” Source: Gallup, March 23, 2020. Link. Research has found four universal needs that followers have of … [Read more...]
Good managers encourage employees to share opinions
In nearly every dimension of business success, the manager makes the difference. From diversity and inclusion to productivity and retention, the manager plays a singular role in the life of an employee. In fact, Gallup's analysis has shown that the quality of a manager accounts for 70% of the variance in team engagement. Source: Gallup, December 30, 2019. Link [ä]. Only a … [Read more...]
Gallup; Top 10 articles of 2019
Consistent measurement and developing solutions are part of Gallup’s value proposition. Beyond metrics, articles about a challenge often include a program to address it. Here are Gallup’s top articles of 2019 that represent areas of improvement for small and corporate businesses. We are not endorsing any of the programs. Source: GALLUP, December 17, 2019. Link. Discover … [Read more...]
Opinion – Pharmaceutical industry ranks poorly in Gallup poll
OUCH! . . . The pharmaceutical industry has hit a new low. It now ranks last of the 25 industry sectors Gallup tests annually. Source: Gallup, September 3, 2019. Link. Americans are more than twice as likely to rate the pharmaceutical industry negatively (58%) as positively (27%), giving pharma a net-positive score (-31). Joining it in the net-positive negative numbers are: … [Read more...]
In #Metoo backlash, men retreat from mentoring women
Wendy Murphy shares that many senior male managers are reportedly responding to the #Metoo movement with a better-safe-than-sorry attitude and are pulling back from mentoring women. This reaction is both biased and shortsighted she says. Repercussions of depriving female employees of the counseling, developmental opportunities, exposure, and visibility that come from … [Read more...]
The biggest health problem of all
The combination of an aging workforce and increased employee healthcare costs has organizations of all sizes developing wellness programs. Getting people moving and eating better are important. However, adequate and quality sleep is even more vital according to Matthew Walker, a professor of neuroscience at University of California - Berkeley. Source: Industry Week, November … [Read more...]
Views of U.S. moral values slip to 7-year lows
Gallup began surveying U.S. moral values in 2002. The views have slipped to their lowest point in the last seven years. Highlights from respondents include: 81% say state of moral values is "only fair" or "poor" 77% say the state of moral values is getting worse Views have been consistently negative, at least since 2002 Source: Gallup, May 22, 2017. No majority … [Read more...]
Be flexible to keep your best people
Employee turnover is a problem in most industries. However, it is a major problem when star performers leave your organization. You can retain your best people and attract more like them relatively easily if you first understand what these top performers want. Source: Gallup, March 8, 2017. However, brand and reputation also reflect a sense of pride. Employees want to feel … [Read more...]