Last week’s AHD Bulletin – Animal Health Digest Bulletin, December 5, 2024. Link. Most read posts from December 5, 2024 AHD Bulletin Mastering and winning at customer experience. Link. 10 signs a dog is depressed. Link. Face masks reduce human exposure to swine flu. Link. Microbiome-gut-brain axis; its importance in production animal agriculture. Link. … [Read more...]
The cognitive cost of AI
Tara Chklovski’s article discusses the features, functions and benefits of artificial intelligence, identifying its potential, what may change and the mind tax of wrestling with the uncomfortable unknowns. Source: Fast Company, December 8, 2024. Link. Artificial intelligence can help with many types of work, but learning how to mitigate the ‘mind tax’ is important.” … [Read more...]
Reframing mindset, changing habits help manage burnout
Commentary Since the early pandemic almost five years ago, our industry has been facing, defining and discussing burnout, compassion fatigue, overwork and workplace adjustments to ease various burdens and, of course, avoid suicides. Routinely, our AHD team has questioned whether media is informing or perpetuating these topics. Work, by definition, requires us to apply some … [Read more...]
Worth a Glance – November 14, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, November 7, 2024. Link. Most read posts from the November 7th AHD Bulletin – Insights into the reasons pet owners surrender their pets to shelters. Link. A fresh perspective on horse expenses. Link. Help livestock and farm customers get funds they deserve. Link. Practices value Promoboxx benefit … [Read more...]
Dealing with a toxic employee as a manager
Sharing a balanced approach to addressing challenging behaviors, Vincent Sanderson advises managers to start by being mindful of how they’re defining toxic behavior. Then engage one-on-one with a focus on understanding rather than dictating. Source: Fast Company, October 8, 2024. Link. One bad apple unfortunately can spoil the lot. But if you focus on the cause of the … [Read more...]
5 red flags that show you don’t understand your Gen Z employees
Gen Z is shaking things up, writes Cheryl Fields Tyler. She shares five signs of ineffective engagement and ways for companies to improve: Not realizing Gen Z is more skeptical of AI than millennials Assuming you can attract them without strong company values Treating DEI as old news and not essential Failing to harness Gen Z’s enthusiasm toward their employers … [Read more...]
Worth a Glance – September 19, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 12, 2024. Link. Most read posts from the September 12th AHD Bulletin – Likeability – How to find it in others and develop it in you. Link. Don’t forget. Manure can kill! Link. Use the Two-Minute Rule to stop procrastinating. Link. ===================================== The 5-3-1 Rule is … [Read more...]
Are we really busy enough to hire? (podcast)
Eric Garcia and Andy Roarke, DVM, discuss management adjustments versus the need for hiring in veterinary practices in this podcast. They question if practices are truly understaffed or if the desire to hire is to offset by non-managed inefficiencies. They explore ways to increase operational efficiencies and where technology can improve practice management. Source: Cone of … [Read more...]
Worth a Glance – September 12, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, September 5, 2024. Link. Most read posts from the September 5th AHD Bulletin – A priest, a drunk and a business leader meet and . . . Link. Wildlife decision tree helps clinic staff deal with wildlife properly. Link. New guidance for AMR gram-negative infections. Link. Swine producers, veterinarians … [Read more...]
4 questions to ask to have better meetings
Many of us aren’t always clear on what purpose a meeting serves, writes Lisa DeAngelis, and often find them impediments to getting work done. She shares four questions to ask before planning a meeting or to ask of someone else before accepting a meeting invitation: What is the purpose of the meeting? Who needs to be there and why? Are there constraints that can … [Read more...]
The top 3 skills you need to succeed in an AI-driven world
David C. Edelman and Mark Abraham say we all need to increase our AI readiness in the workplace, fast. They share the top three skills that workers will need to succeed in an AI-driven world and how to develop these skills: Curiosity An understanding of data Unwavering accountability Source: Fast Company, August 14, 2024. Link. Photo by Steve Johnson on … [Read more...]
Five techniques to help negotiate with a bully
Communication is difficult enough without having to deal with a bully, especially when negotiating. Stephanie Vozza shares what the author of “For the Forces of Good: The Superpower of Everyday Negotiation,” suggests for training your brain to approach the conversation calmly and then work through the bully’s position and perspective hoping to deescalate the negative … [Read more...]
Workplace superheroes need to remove their capes at home
Stop . . . look . . . listen! The guidance here may be incriminating for some achievers, but it is a good review of how things can go haywire at home after a busy, successful day. Being decisive, logical and goal- or task-oriented at work can be your superpowers, but at home, they can get in the way of genuine connection with family members who may feel unappreciated or … [Read more...]
How to ask questions that get people to open up
Few people are taught how to ask good questions. Many conversations would go much better if we avoided jumping to conclusions and just took the time to clarify. Question-asking is like any other skill, says author Jeff Wetzler. It takes practice, but the benefits are worth it. Source: Fast Company, May 27, 2024. Link. Quality questions create mutual benefit. You don’t know … [Read more...]
You won’t be ready to change your life until these 5 things are in place
Change is easier said than done. For many, limiting beliefs get in the way. Sustainable change, however, requires more than willpower alone, says Maja Djukic PhD, RN, FAAN. It requires five integral parts of one’s being to move in the same direction simultaneously: motivation, behavior, emotions, mind and body. Dijikic calls this system the “wheel of change.” Source: Fast … [Read more...]
Why we need fewer performance reviews and more check-ins
Leadership expert, author Ashley Goodall, argues that check-ins are a more personal way for teams to set goals. He shares when Cisco researchers looked at the relationship between frequency and effect, they found that a biweekly conversation had a clear, positive effect, and that a weekly conversation had a very big, indeed positive effect. Source: Fast Company, May 6, 2024. … [Read more...]
How to become more confident at work
Confidence is reflected in the way that you talk about yourself, your work and your predictions about whether you will succeed at new tasks. That communication ultimately affects whether other people accept your ideas and choose to engage with you. Art Markman shares a few things you can do to make yourself more confident in the long run including: Know your strengths … [Read more...]
9 Gen Z work trends that aren’t new but hit differently now
We are starting to see old ideas manifest in new ways as the next generations enter the workplace and bring their unique perspectives, writes Leila Frankina. She shares trends and values that are getting revived in the workplace. Of note, yet familiar, are quiet promotion, proximity bias and productivity theater. As they enter the workforce, one in five Gen Zers hold more than … [Read more...]
Worth a Glance – April 11, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 4, 2024. Link. Most read post(s) from the April 4th AHD Bulletin – Let’s stop calling them soft skills. They’re interpersonal skills. Leadership skills. Link. Finding joy. Link. The role of vehicle movement in swine disease transmission. Link. ===================================== Smells … [Read more...]
9 types of difficult colleagues, how to handle them
It takes extra effort to deal with the dynamics of situations involving difficult people. Sharing nine types of difficult colleagues or clients, Nick Robinson explains simple, direct strategies to deal with them. Among them were these three: The worrier The dark strategist The people pleaser Source: Fast Company, March 20, 2024. Link. “The best way to deal with a … [Read more...]
Thank you notes after an interview? Yes or No?
You don’t need to send a handwritten card, but a thank-you note is likely your final chance to seal your good impression before the hiring manager makes their decision. Source: Fast Company, February 28, 2024. Link. . . . a few brief sentences in an email will do . . . send it within 24 hours . . . “ … [Read more...]
Understanding active listening and distractions
Commentary With all the distractions of checking personal devices, social media and other interruptions it's a wonder any work gets done at all. Consider these articles as you head into meetings and travel to VMX. Active listening involves mastering a host of other skills, writes Amy Gallo. It includes reading body language and tone of voice, maintaining your attention, … [Read more...]
6 inspiring morning habits of highly successful people
For those still searching for a New Year’s resolution, consider adjusting your morning habits. It doesn’t matter what time you wake up, but it does matter what you do when you first wake up, writes Will Polston. Without a morning routine, people rely on how they feel emotionally when waking up which is reactive rather than proactive. Good habits are formed and maintained by a … [Read more...]
Worth a Glance – November 30, 2023
Recent posts from AHD’s weekly Bulletins – Animal Health Digest Bulletin, November 2023 archives. Link. Animal Health Digest Bulletin, October 2023 archives. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. ============================================ Merriam-Webster's word of the year . . . Authentic Source: BBC, November 27, … [Read more...]
Worth a Glance – November 16, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, November 9, 2023. Link. Most read post(s) from the November 9th AHD Bulletin – Age-specific products for senior companion animals. Link. Better cat visits. Carriers and caregivers are the key. Link. The value of teamwork. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
Get better at thinking on your feet
A sudden request can give even the most confident person a jolt of panic. The challenge for most people in all communication, planned or spontaneous, is anxiety, says author Matt Abrahams. He offers six steps to become better at thinking on your feet. Source: Fast Company, October 4, 2023. Link. Many of us ramble when we speak spontaneously because we’re discovering what we … [Read more...]
Pet brands that matter, according to Fast Company
The pet business, whether retail or veterinary, is full of brands that provide solutions, revenue and services. Fast Company’s Brands that Matter listing includes several animal health industry companies this year. Each brand is judged on relevancy, cultural impact, ingenuity and business impact to be included in the listing. Petco, Mars, Chewy and Maev are among 165 … [Read more...]
Scientist says body language has surprising influence in job interviews
A recent post from Patrick T. Malone reminded us of the importance of body language individually and as an observer <Link>. Tomas Chamorro-Premuzica says a fundamental component of social and political skills involves displaying the right kind of verbal and nonverbal communicational signals to improve how we come across to others. Source: Fast Company, October 26, … [Read more...]
3 essential types of conversations for managers to have with their people
Grayson James shares what he believes are the three more important types of leadership conversations. He offers ways to ensure these conversations go well. Each of the three types of conversations has a different focus and a different outcome, along with common pitfalls to watch: The learning conversation The design conversation The fulfillment … [Read more...]
How to know when it’s time to switch jobs
Commentary Our industry is still dealing with ongoing shortages of available, qualified workers in clinics and pet services businesses. Last week we shared Zippia information about average tenure <Link> as it relates to older candidates <Link>. One dynamic of these labor challenges is creating places where people wish to stay and feel fulfilled. Lydia Dishman … [Read more...]