Eventually, we all get upset or angry. Loosing our cool is simply not effective when dealing with employees or with recalcitrant clients. The key is to convey these feelings of discontent in ways that will evoke an emotional reaction, capture attention and heighten the immediate pressures of reality. But it’s essential to evoke the right response because not just any feelings … [Read more...]
How we self-sabotage
Ed Batista shares perceptions about our relationship with ourselves. Common interpersonal relationship principles show up as three forms of self-sabotage: Self-Criticism: Viewing a problem as the result of our defective personality Self-Contempt: The belief that we're inferior in some way to others Denial: A refusal to engage ourselves and take … [Read more...]