Last week’s most read post Watch the quiet people. Source: Animal Health Digest, June 1, 2021. Link. Knowing when not to talk is an art.” – Patrick T. Malone Empowered women empowering others Source: DVM 360, May/June 2021. Link. Empowering Veterinary Teams’ founders Alyssa Mages, CVT and Caitlin Keat, BS, MS are filling their own career gaps by helping … [Read more...]
Foster tighter bonds with your associate veterinarians
The right hire and setting clear expectations are strategies that, help practice managers and owners create a more cohesive environment that everyone can thrive in, Brian Conrad, CVPM, says. Candidate attributes, financial expectations, CE goals and team building are components of developing bonds, he says. The clearer the expectations are laid out, the better the relationship … [Read more...]
Equine influenza virus – a review
EIV is rarely fatal, it is highly contagious and can lead to significant performance impairment and economic loss when outbreaks occur. Similar to influenza in other species, EIV is spread primarily via the respiratory route. The AAEP considers equine influenza virus a risk-based disease, meaning it is not necessarily warranted for every horse. For horses considered at risk, … [Read more...]
How to generate more clients at your veterinary practice
Opinion We held this article to position it now, one year post-Covid-19 shutdowns and the anniversary of the first wave of pet adoptions that followed. Robert Sanchez is no stranger to veterinary practices and his article is purposeful and valuable. He applies sales terminology to new customer acquisition tactics. Considering the timing, we believe it is important to … [Read more...]
Equine strangles. Identifying the chronic shedder
Strangles occurs when Streptococcus equi subsp equi, a gram-positive, aerobic coccal bacteria, enters the mouth or nose and attaches to the tonsillar crypts, writes Kate L. Hepworth-Warren, DVM, DACVIM. Chronic shedders are often the culprit in new outbreaks when horses suddenly develop signs of strangles with no known exposure. A chronic shedder also can make it difficult to … [Read more...]
Endoscopy and respiratory disease in horses
Many clinical signs in horses warrant endoscopy of the respiratory tract, writes Kate L. Hepworth-Warren, DVM, DACVIM. Although endoscopy as a diagnostic tool is often thought of for upper airway dysfunction only, it can be a useful adjunct in other respiratory conditions of both the upper and lower respiratory tracts. She describes evaluations and scoring systems when using … [Read more...]
Poultry owners seek qualified veterinary practices
Backyard poultry continues to increase in popularity. Poultry owners often find it difficult to secure veterinary services and guidance as most poultry DVMs are deployed in large operations. Companion animal practitioners can take poultry under their wing by incorporating into their practice medical care for these birds and by counseling clients on proper fowl husbandry.” - … [Read more...]
Building trust in the emergency setting
Trust is pivotal in the emergency setting writes Monica Sterk, DVM. Normally not the primary veterinarian, emergency teams must quickly gain the client’s trust, so they can make difficult decisions based on the findings and guidance in the moment. Sterk shares simple building blocks that lead to a successful relationship during an emergency visit. Source: DVM 360, … [Read more...]
Discuss treatment plans to avoid surprises
Emily Shiver, practice manager, CVPM, CCFP, shares proven tips to help present treatment plans and their financial components. Note the physical alignment, transparency, empathy, outcomes and acknowledgement elements she highlights. Presenting treatment plans with empathy and compassion helps to eliminate some of the stress of this delicate discussion. It also potentially … [Read more...]
Unmet environmental needs are killing cats
The number-1 cause of death for cats is something veterinary teams are not treating nor educating clients about: euthanasia. And the most common reasons for euthanasia in cats is behavior problems. Sadly, these are problems animal health pros understand, know why the behaviors happen and what cats need to minimize or eliminate them. Liz Bales, DVM, issues a call to action … [Read more...]
Infectious respiratory disease in animal shelters
Commentary This discussion of respiratory disease in shelters and facilities where animals are commingled and frequently moved in and out is warranted and timely. Much to my surprise, disinfection disciplines were not mentioned. With pathogens are hard to identify and when immunity from vaccination of naïve animals takes 7 to 14 days to develop, disinfection is the core … [Read more...]
Pandemics: Beyond “women and children first”
Jenifer Chatfield DVM, DACZM, DACVPM, outlines the factors involved in determining who will receive a vaccine. She discusses common questions as we wait for a Covid-19 vaccine: Who gets the vaccine first when it becomes available? Who gets it if the supply is limited? Who decides who is at the front of the line? Source: DVM 360, October 21, 2020. Link. Like … [Read more...]
Rabies laws: What you need to know
September 28th is the 14th World Rabies Day < link >. Meanwhile, laws surrounding rabies vaccination and exposure vary across the United States. Kate Boatright, VMD, shares what animal health pros need to know about rabies laws. SAY WHAT? . . . only 39 states mandate rabies vaccination for dogs; 11 states have no statewide legal requirement for rabies vaccination of … [Read more...]
Pet owners realizing cost of pet ownership
Commentary Read this article with a pet insurance or wellness program mindset. It’s past time for animal health pros to redouble our efforts to help pet owners understand the value of having a pet on an insurance plan. The amortization math is simple when put against normal costs of veterinary care before special needs. Thirty-three percent of Americans have or have … [Read more...]
Choosing a backup generator
Weather events are the most common reasons for the power to go out. Aging power grids in the U.S. are susceptible to outages as more and more electricity is demanded. Daniel D. Chapel shares factors to consider when making an electrical backup generator decision. Source: DVM 360 Hospital Design, June 2020, page 6. Link. . . . the average duration of an electrical power … [Read more...]
Make the oral health discussion memorable
Amanda Carrozza shares suggestions for making actionable recommendations in the examination room and promoting ongoing oral care at home. Her ideas reflect a team approach and prioritizing home care as part of communications. Source: DVM 360, June 29, 2020. Link. Too often clients perceive discussions about their pet’s oral health as “friendly suggestions” instead of … [Read more...]
Solve the challenge of online pharmacies
Emily Shiver, CVPM, CCFP, provides a thought-filled article about competing with online pharmacies. She focuses on using in-clinic inventory, adjusting retail prices to market prices, abandoning umbrella markups and upping customer service elements, including reminders on refills. Shiver is correct when she identifies writing a prescription for little or no money as an … [Read more...]
Cats need heartworm prevention too
A noticeable number of heartworm infections are found in indoor-only cats. This, along with limited treatment options, makes prevention important for every cat. Brian Calabro, DVM, discusses heartworm disease in cats. Source: DVM 360, June 8, 2020. Link. Cats are not small dogs making it good to review what we know about heartworm disease in cats and to refocus our efforts … [Read more...]
Equine herpesviruses, we’re still learning
EHV-1 and EHV-4 are alphaherpesviruses that generally bring to mind respiratory disease, abortion and neurologic disease. Horses are also hosts of EHV-3, an alphaherpesvirus that causes equine coital exanthema. Kate L. Hepworth-Warren, DVM, DACVIM, reminds us of the often forgotten EHV-2 and EHV-5, gammaherpesviruses are quite prevalent in the equine population, as well. … [Read more...]
It’s hard to floss a horse
Research on periodontal disease in horses is limited. Matt Kane, DVM, he believes most periodontal disease in horses is secondary to food stasis, or organic debris lodged between two teeth against the periodontia. Discovery of the condition answers the what. The why requires further investigation. Source: DVM 360, March 17, 2020. Link. Owners can be difficult to convince, … [Read more...]
Canine glaucoma is painful
Glaucoma is a painful disease. The pain can be expressed as blepharospasm (abnormal contraction of the eyelid muscles) or as general depression. Many owners report a dramatic improvement in the dog’s behavior after removal of a glaucomatous eye. Glaucoma may be classified in one of two ways, writes Ron Ofri, DVM, PhD, DECVO. The classifications have significant clinical … [Read more...]
Pet insurance acceptance growing
Pet insurance fits younger pet owners’ lifestyles as they learn about the modern costs of pet ownership, writes Rachael Zimlich, BSN, RN. It is evolving toward wellness from its beginnings as accident and emergency protection. The trends favoring subscription services also favors the pet insurance benefits of complete care, one month at a time. Source: DVM 360, March 16, … [Read more...]
We ARE living the new normal – Part 2, communication strategies for moving forward
Comments Strategies are the how of moving forward. They are meaningless unless we know the why. Getting to why requires focus. The words of the veterinarian’s oath clearly identify the why. . . . I solemnly swear to use my scientific knowledge and skills for the benefit of society through the protection of animal health and welfare, the prevention and relief of animal … [Read more...]
We ARE living the new normal – Part 1, situation analysis
Comments Change management experts are returning to their themes of adaptability, including life and business always accepting change as a constant. In some ways it is refreshing. Yet the day-to-day strategy changes, coupled with statistical analysis have most people running in place awaiting what comes next. From what has been published in recent weeks related to … [Read more...]
Strategies that get pet owners in the door
Eighty percent of pet owners choose their veterinarian based on two primary factors: their perception of the DVM as caring, honest and trustworthy recommendations from other pet owners Research reinforces the power of word-of-mouth referrals for veterinary practices.” – Kimberly Ness, Diggo Source: DVM 360, April 6, 2020. Link. INSIGHTS: Diggo is a subscription … [Read more...]
Tips and tricks for managing feline allergies
Amelia White, DVM, MS, DACVD, offered VMX attendees insight about managing several types of allergies in cats. Developing a successful treatment plan for common allergies in them first requires an accurate diagnosis. She shared information in these areas: Feline allergies: causes and imposters Cats and their eosinophils Creepy crawlies When food’s the culprit … [Read more...]
Coaching pet owners through unrelenting flea infestations
Joan Capuzzi, VMD, discusses how a comprehensive approach to stubborn flea infestations is needed to help clients gain control over their pet and the pet’s environment. The pet is the easy part. She shares ways to coach pet owners to treat the pet, treat the other pets and treat the environment. Source: DVM 360, April 7, 2020. Link. INSIGHTS: Attention sales … [Read more...]
AVMA advocating for veterinary practices as essential businesses
Although many businesses have temporarily closed, the AVMA is advocating for veterinary hospitals and ambulatory practices to be considered essential businesses and remain open during periods of mandated business closures, This is because veterinary hospitals “provide important animal and public health surveillance, deliver essential medical care for ill animals, and ensure … [Read more...]
When the end is near: discussing quality of life
Mary Gardner, DVM, discusses approaching quality of life conversations by bringing together the veterinary medicine expert and the client who is the expert on the pet. The end-of-life decision should be better informed and the outcome hopefully less burdensome to everyone involved she says. Source: DVM 360, February 25, 2020. Link. Gardner advocates for breaking the … [Read more...]
AAFP recently updated feline retrovirus guidelines
The guidelines panel determined there was a need to improve compliance with testing and vaccination recommendations in cats. The 2020 guidelines < link > are first official update to the document in 12 years. One objective was to ensure the new guidelines enabled practical use for all veterinarians. The 32-page illustrated document offers new information about feline … [Read more...]