Listen as Andy Roark, DVM, and Jules Benson, DVM, share where veterinary teams can act during tougher financial times. Roark asserts that the real competition practices face is inaction, not the practice down the road. Source: Dr. Andy Roark, Cone of Shame Podcast. Link. [1:24] As times get tough, <veterinary teams> need to be better at customer service, educating … [Read more...]
Are we really busy enough to hire? (podcast)
Eric Garcia and Andy Roarke, DVM, discuss management adjustments versus the need for hiring in veterinary practices in this podcast. They question if practices are truly understaffed or if the desire to hire is to offset by non-managed inefficiencies. They explore ways to increase operational efficiencies and where technology can improve practice management. Source: Cone of … [Read more...]