An increasing number of college students aren't kids anymore; they're older, writes Professor Lisa Chilcote Bacco. She shares how teaching and guiding this cohort requires a different approach that optimizes the life experiences of the older students. Bacco describes crystalized knowledge as a "superpower" that older students use in the classroom. It is a vast mental library … [Read more...]
Worth a Glance – July 17, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 11, 2024. Link. Most read post(s) from the July 11th AHD Bulletin – Meeting customer expectations starts with employees. Link. Updated fluid therapy guidelines from AAHA. Link. Addressing common nutrition misperceptions. Link. ================================== The rise of pet product … [Read more...]
Worth a Glance – March 7, 2024
Last week’s AHD Bulletin – Animal Health Digest Bulletin, February 29, 2024. Link. Most read post(s) from the February 29th AHD Bulletin – Tax benefits of hiring your children, plus IRS rules to follow. Link. Are veterinarians obligated to discuss pet insurance? (podcast). Link. Managing online reviews. … [Read more...]
11 ways dog owners could be stressing out dogs without realizing it
Pet owners’ everyday activities may unknowingly cause their dogs stress. These include smoking, sunglasses and hats, staring too intensely, tight hugs and more. This is great content to share on social media and in newsletters, as well as review with clinic, retail and pet boarding employees. Source: BUSINESS INSIDER, January 19, 2024. Link. Also see: Dog mental health … [Read more...]
Fixing broken workplace culture
There is an overwhelming sense that work and the underlying relationships between employers and employees are fundamentally broken, writes Aki Ito. She says neither employers nor employees feel they're getting what they expect from the other. Ito presents mutuality and reciprocity as key elements of the psychological contract which generates the kind of trust and loyalty … [Read more...]
Could emailing your doctor cost you?
Commentary While a change in the medical practice culture, medical doctors are beginning to charge for time spent on direct-to-patient communications. It’s no surprise. The changes expressed in this NBC report help establish comfortable precedents for veterinary professionals in the future. Attorneys have long charged for their time, often charging a minimum of five to … [Read more...]
Worth a Glance – February 10, 2022
Last week’s most read post Catching up or just back to normal? Link. Last week’s AHD Bulletin Animal Health Digest Bulletin, Thursday, February 3, 2022. Link. =========================== It’s coyote mating season, and in my neighborhood that means trouble Source: Los Angeles Times, February 5, 2022. Link. The reign of terror in my Northridge neighborhood … [Read more...]
Worth a Glance – June 17, 2021
Last week’s most read post 2021-2022 APPA National Pet Owners Survey reveals important post-pandemic changes for the pet care industry Source: Animal Health Digest, June 8, 2021. Link. U.S. bans importing of dogs from 113 countries due to rise in false rabies records Source: NPR, June 14, 2021. Link. Veterinarians are praising the decision. 36 … [Read more...]
Could the use of diverse languages affect veterinarian influence?
Our team sees a plethora of material when curating information for animal health pros. Our December post, Veterinary medicine; whitest profession in America <link> came to mind as I recently sorted content. Andy Kiersz and Ivan De Luce present a map showing the most commonly spoken languages in every state, excluding English and Spanish. In the ensuing text, the language … [Read more...]
Millennials fuel growing market for posh pet items
Millennials are fueling a growing market for luxury pet items as they put raising children on hold or chose to be childless. One example is street-inspired clothing for dogs with price tags that reach $202 each. Millennials are also dropping cash on pricey foods and day care for their pets. Many are treating their pets as if they were kids and devoting a growing share … [Read more...]
Instant messages, e-mails burn 20 to 25 minutes each
It is common to hear colleagues wonder where the hours in the day went. Aaron Taube summarizes the time losses citing research from Microsoft. . . . 27% of the time one of the employees received an alert, they did not get back to the original task for more than two hours. . . Source: Business Insider, December 9, 2014. Link. . . . employees were able to more quickly … [Read more...]
Harvard, 6 things that make people live longer, happier lives
The Study of Adult Development is a rarity in medicine. Quite deliberately it set out to study the lives of the well, not the sick. In so doing it has integrated three cohorts of elderly men and women - all of whom have been studied continuously for six to eight decades. Whether we live to a vigorous old age lies not so much in our stars or our genes as in ourselves. Source: … [Read more...]
Take back your word
We’ve all hit “send” on an email and wish we hadn’t. Gmail users can unsend emails fairly easily and quickly. This video shows how. Source: Business Insider, May 15, 2017. If you’re a regular Gmail user, you can prevent yourself form accidentally sending the wrong email to your entire office in just a couple clicks. Here’s how. … [Read more...]
Warmth and competence critical to first impressions
When you put people into decision-making mode they are being influenced by logic and emotion. Additionally, the bigger the decision, the more emotion influences the final outcome. So, very often your technical competence as a DVM or vet tech will work against you when dealing with increasing customer compliance. Source: Business Insider, January 16, 2016. If someone you're … [Read more...]
Where to look, how to stand and what to do with your hands
Make eye contact. Keep your hands out of your pockets. Find balance between stiffness and fidgeting. Practice good posture. These are among tips experts give for improved communication. In conversation, "pretend your eyes are glued to your conversation partner's with sticky, warm taffy," Leil Lowndes, says. Source: Business Insider, August 20, 2016. Here are six body … [Read more...]
9 abilities show how smart dogs are
Dogs have been domesticated for at least 32,000 years. They’re one of the more popular pets in the U.S. and are in about 44 percent of all households. We all think that our dog is unique. Dr. Brian Hare, professor of cognitive neuroscience at Duke University, shares his observations in his book, “The Genius of Dogs” and as host of the new DogSmarts podcast. Source: Business … [Read more...]
A parent’s checklist
Millenials in or entering the workface have been characterized as entitled, lazy and a host of other unflattering terms. While this may be true in many cases, the root cause goes back to parents who allowed such behavior in their child’s formative years. So, when the former dean at Stanford university wrote about parenting in a piece titled, “8 skills everyone should have by … [Read more...]
12 things that make us sound dumb
Consistently communicating clearly is hard. Yet, how we communicate with others helps keep projects moving, builds relationships and keeps careers advancing. Dumping these 12 words and phrases will help us sound as smart as we are. Source: Business Insider, May 12, 2016. Your verbal communications can make or break your relationship with your boss, team, clients, business … [Read more...]
First impressions matter
Whether you are a sales rep, on hospital staff or a DVM, there is never a second chance to make a first impression. Some people seem to have a knack for creating a positive first impression with everyone they meet. Just like there are no overnight successes, no one is born with this ability. They work at it. And these people who create positive first impressions aren’t just … [Read more...]
Burn fast food calories
Whether you’re a sales rep, lead technician or director of surgery at a busy hospital, fast food is a likely part of your diet. HomeRemedyShop.com has developed an online calculator that estimates how much physical activity you need to burn off these calories. It will also show you more healthful food options. It won’t change your diet reality, but it can help you manage … [Read more...]
Young people moving away from social media
Thank you to the subscriber who sent this article. We may be seeing the next evolution in digital media. Young people were the first to use social media platforms such as Facebook and Twitter. They may now be the first to leave and move on to something new, explains Felicity Duncan, assistant professor of digital communication and social media with Cabrini College. This … [Read more...]