“You cannot improve what you don’t measure,” could be an overarching theme to this voluntary and broad retrospective study. The study revealed roughly four patient safety events for every 1,000 visits during two years. While most reported incidents were harmless, the small number that caused major harm or death were often tied to anesthesia and sedation errors. Source: AVMA … [Read more...]
Lapsing client numbers increasing
ICYMI. Lapsing patients, defined as patients who haven’t been to a veterinary practice in 14 to 18 months, increased significantly per practice between January 2020 and July 2023. Rising overall prices, housing costs and interest rates have resulted in lower consumer confidence which may be reasons pet owners are delaying veterinary health care. Findings from the forthcoming … [Read more...]
Report: Animal health industry experiencing highly competitive labor market
Scott Nolen highlights excerpts from a 2022 report shared by Brakke Consulting during its presentation, "2023 Animal Health Industry Overview" on January 16th at VMX. More than half the U.S. animal health industry saw a higher employee turnover rate in 2022 . . . whether it's a pharmaceutical company or a veterinary practice, all sectors of the industry are experiencing … [Read more...]
Prepare for possible recession
Luck is when preparation meets opportunity.” – Anonymous As 2023 approaches, preparing for potential recessionary effects* is important. Speaking at the AVMA Veterinary Business and Economic Forum, economist Dana Peterson shared why a recession seems eminent in 2023. R. Scott Nolen shares an overview of her comments and assertions including: Housing market changes … [Read more...]