Sponsored Content Certified veterinary technician Sarah Walsh is a strong advocate for pet insurance at Wignall Animal Hospital in Belvidere, Vermont. Her experiences with her own animals reinforce the benefits pet owners can expect when insuring their pets against illness, accidents and disease. Summarizing, Walsh shares these simple points: Why ASPCA® Pet Health … [Read more...]
Veterinary team advocacy helps pet owners choose pet insurance (part 2)
Sponsored Content Last week we introduced the first post in a series to show how some veterinary teams position and present pet insurance in ways that fit well with their current practice routines and protocols <Link>. While a 2022 survey showed more than 90 percent of veterinary practices wished that more of their clients were covered by pet insurance, only about … [Read more...]
How pet owners define a “good death”
Sponsored Content End-of-life decisions are difficult for pet owners and veterinary teams alike. While much has been written about end-of-life conversations, much less is known about owners’ preferences when it comes to the actual procedure, writes Lori Kogan, PhD. Kogan shares what was learned from research investigating what factors matter most to pet owners when … [Read more...]
Addressing vaccine hesitancy with animal owners
Providing a commentary on vaccine hesitancy, Lori Kogan, PhD, shares research-backed cognitive biases that can affect pet owners’ vaccine decisions. Beyond the analytics, she reminds animal health pros vaccine-reluctant pet owners are not stupid; they simply make poor choices based on their fears and biases. She recommends veterinary teams learn to adapt their vaccine messages … [Read more...]
Must-have apps for pet parents
ASPCA® Pet Health Insurance recently shared a list of must-have apps designed for digitally savvy pet owners. They may help reduce scrolling, simplify life and aid in keeping pets happy and healthy. Consider sharing the link in social media posts or newsletters. Source: ASPCA® Pet Health Insurance. Link. … [Read more...]
Are veterinarians obligated to discuss pet insurance? (podcast)
Alyssa Watson, DVM, and Beth Molleson, DVM, debate the role of the veterinary team when it comes to pet owner education and discuss if pet insurance is an obligation. Their consensus: Pet insurance is not an obligation. Educating pet owners on the lifetime costs of veterinary pet care is important. Source: Veterinary Breakroom, Clinician’s Brief. February 2024. … [Read more...]
How to retain employees during the great resignation and beyond. Earn CE.
Sponsor Content Recruiting and hiring are critical in the veterinary job market but so is the retention of current employees. Qualified candidates are scarce and to many, often seem non-existent. Stacy Pursell, CPC/CERS, presents ideas to keep current staff on board which stabilizes veterinary clinics’ ability to provide consistent levels of service. Source: ASPCA® Pet … [Read more...]
Cost of Care tools drive interest, conversations at VMX and WVC 2024
Veterinarians and technicians kept ASPCA® Pet Health Insurance field representatives busy at their booth during VMX 2024 and WVC 2024. Booth personnel sought to learn about the interactions veterinary staff have with pet owners about pet insurance from attendees. Those discussions exposed the values an informative cost of care tool provides when sharing ways to plan for the … [Read more...]
ASPCA® Pet Health Insurance wants to hear from you
The ASPCA Pet Health Insurance team is looking forward to different conversations at the upcoming 2024 VMX. Stop by booth #1311 and share the discussions you are having with dog, cat and horse owners about pet insurance. Ask about the various tools available to support those important discussions. The expectations clients have of veterinary services continue to evolve making … [Read more...]
Resources to help pet owners from ASPCA® Pet Health Insurance
Sponsored Content Whether veterinary clients are getting a new pet, adding a pet or entertaining people with their pets during the holiday season, ensuring a safe and healthy home is important. A few helpful resources delivered via social media, emails and newsletters can make a difference. ASPCA® Pet Health Insurance creates content ready to download and share that saves … [Read more...]
Discussing pet insurance with pet owners
Includes Complimentary Commercial content An AVMA policy encourages proactive pet insurance education, writes Ricky Walther, DVM. As more research is published on how the overall quality of pet care is enabled, practice teams need to be better prepared to get clients on board. In the articles below, Walther, the chief medical officer at Pawlicy Advisor, shares ways to … [Read more...]
Pet owners are NOT prepared to pay for veterinary care
Commentary including Sponsored Content “They didn’t say anything about this in the books,” wrote James Herriott in his 1972 bestseller, “All Creatures Great and Small.” Herriott introduced readers to the amazing variety and never-ending challenges of veterinary practice. He also introduced us to unrealistic expectations of animal owners. We submit that while the practice of … [Read more...]
Call to action: Educate the public about the cost of pet ownership
Commentary Veterinary teams are consistently criticized about basic pet care costs. Sadly, those same people rarely complain about the cost of new toys or treats and have no idea what basic care for pets costs annually. Pets provide joy and companionship, but costs can add up quickly, especially for first-time owners who don’t know what to expect.” – Adriana Morga Every … [Read more...]
Understanding the climbing cost of veterinary care (article, podcast)
Sharing her experiences working with animal owners, as well as her own pets, Jennifer Sperry, DVM, addresses reasons why veterinary care costs have increased. Among them are better educated and trained personnel, advances in medical technology, 24-hour monitoring, specialty care and meeting client expectations. . . . insured clients seem to be able to do more for their sick … [Read more...]
Share this with pet owners when asked for a pet insurance recommendation
Complimentary Commercial Content Veterinary teams often dread the question, “Which insurance do you recommend?” Pawlicy Advisor is a tool that provides accurate and transparent information about multiple pet insurance companies to help pet owners compare and choose the insurance benefits that best fit their pets specific needs and budgets best. Regardless of the insurance … [Read more...]
Worth a Glance – July 27, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 20th, 2023. Link. Most read post(s) from July 20th AHD Bulletin – Straight talk about veterinary workforce issues. Link. Filtering is a critical skill. Link. Best joint supplements for dogs. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
After the first visit, 4 opportunities to talk about pet insurance
Sponsored Content from ASPCA® Pet Health Insurance Increasing the number of clients with pet insurance in a veterinary practice frequently results in increased clinic revenue through more frequent visits, and more services accessed per visit while reducing the struggle of financing veterinary procedures. Jennifer Sperry, BSc, DVM, shares life stage opportunities and some … [Read more...]
Veterinary well-being: How to support yourself and others (1 hour CE)
Sponsored Content In this online CE course, veterinary well-being researcher Addie Reinhard, DVM, MS, explores the most recent research around veterinary mental health and well-being. She shares how to recognize and respond when you or someone you know may need to seek help. The content includes well-being resources currently available, including tools that can be used to … [Read more...]
Pet owners feeling the sting of inflation
Commentary Inflation in the pet consumables markets has been in the news recently. The January Consumer Price Index shows the price of pet food is up 15 percent from last year with pet and pet product prices up 12 percent. We’re sharing these article that reference the inflation trends so animal health pros can help pet owners focus on their pets’ essential and urgent … [Read more...]
Cost of Care Wheel is now 24/7 digital resource
Sponsored Content The popular veterinary practice-based Cost of Care Wheel tool from the ASPCA® Pet Health Insurance program is now available in an enhanced client-based online version that can be used anytime, anywhere. Discussing money is never easy but it is important to educate and urge pet owners prepare for their pet’s future health care needs, and how to pay for … [Read more...]
CE – Tailoring services to clients’ needs
Sponsored Content – earn RACE-approved CE Credit Wendy Hauser, DVM, presents an online course that examines how to identify what clients value, and ways to create a tailored approach to create alignment and meet the needs of veterinary teams and pet owners. Client expectations have been evolving over the past decade. The ‘fit’ between veterinary hospitals and clients isn’t … [Read more...]
Sticky work environments retain veterinary professionals
Sponsored Content Wendy Hauser, DVM and founder of Peak Veterinary Consulting, provides perspective and potential solutions to the challenges of retention and talent shortages many veterinary hospitals are experiencing. Private practice is often a stagnant career path . . . where, as tenure advances the perception that individual’s efforts make a difference decrease, job … [Read more...]
Industry’s commitment to CE increases value of animal care
Commentary The animal health industry is generous with support resources. Thank you! I’ve lost count of the continuing education credit opportunities offered in the veterinary market. My last look showed 25 new programs were offered in September. This doesn’t include innumerable podcasts and YouTube videos being promoted, nor does it account for myriad free CE programs … [Read more...]
Resources for communicating with clients and each other
National Pet Insurance month often exposes reluctance from clients when veterinary teams assert the benefits of pet insurance coverage. Knowing how to get on the same page more efficiently can truly provide a win-win-win result. ASPCA® Pet Health Insurance offers continuing education courses to help veterinary teams improve their communication skills. Two such courses are … [Read more...]
September is National Pet Insurance Month! Pet insurance makes sense for pets, pet owners, practices and veterinary teams
Sponsored Content In a recent survey of veterinarians*, the ASPCA® Pet Health Insurance program measured attitudes about pet insurance in their practices. Here are a few of the survey findings: 94.2 percent of veterinary teams believe that pet insurance is a beneficial way to help clients manage the lifetime cost of veterinary care 9 out of 10 veterinarians wish more … [Read more...]
The all-important prepurchase exam of a horse
Chris White, DVM, shares what to expect and the value of a pre-purchase exam of a horse a client is considering buying. There’s nothing worse for DVMs than performing a post-purchase exam on a horse that didn’t receive a PPE and delivering the news that a new equine companion has terrible navicular changes or severe kissing spines” - Chris White, DVM Source: The Horse, July … [Read more...]
Colic. What a pain in the gut!
Sponsored Content Colic is a major cause of morbidity and mortality in horses whose specialized digestive tract is easily thrown out of balance. Experts say 4 percent to 10 percent of all horses will experience at least one episode of colic in their lifetime. While most cases are resolved on the farm with medical treatment, approximately 10 percent to 15 percent of cases … [Read more...]
12 pet safety tips for the 4th of July
Firework fears, fireworks debris, heat, humidity, water, hot pavement, cook-outs and more create risks for pets in the coming days. Animal health pros can’t overcommunicate the need for animal safety and caution as the holiday activities commence. Source: ASPCA® Pet Health Insurance. Link. … [Read more...]
Crum & Forster Pet Insurance Group and PSIvet announce partnership
Crum & Forster Pet Insurance Group™, provider of the ASPCA® Pet Health Insurance program has established a partnership with PSIvet which services more than 5,500 independent veterinary practice members. The partnership will help support the mission of helping pets live longer, healthier lives. With our pet insurance partnership, PSIvet member practices will have additional … [Read more...]
Equine health educational resources are a click away
Sponsored Content Considering foaling season is ending soon and the positive responses to the recent equine toxins infographic <Link>, we’re sharing more equine resources from the ASPCA® Pet Health Insurance digital library. Any equine enthusiast will agree that horses enrich their lives, but they also come with some predictable health risks and associated … [Read more...]