Paul Bloom, DVM, compares pyotraumatic dermatitis and pyotraumatic folliculitis/furunculosis. The article includes good images, as well. Source: Animal Health Solutions, June 2016. Page 22. Skin scrapings should be performed to rule out demodicosis with a secondary bacterial folliculitis and furunculosis as the cause of the lesion. Treatment involves completely removing the … [Read more...]
What to expect from an OSHA inspection
The most important reason to achieve and maintain compliance is not to avoid an OSHA fine, but is instead to create a safe and healthful working environment for you and your veterinary team. Source: Animal Health Solutions, May 2016, page 8. Inspections may be conducted with or without advanced notice and are often conducted based upon a current or former employee’s … [Read more...]
Wiggle with Wendy Myers
Wendy Myers addresses wiggle words in the context of heartworm compliance and dental care. She presents the case for being more confident instead of wishy-washy. Source: Animal Health Solutions, April 2016. (complimentary access) Are you letting clients wiggle out of heartworm prevention? and Avoid wiggle words that kill dental compliance both address how veterinary team … [Read more...]
Bad, costly phone calls
Lifetime value is the theme in this article by Dr. Wendy Myers. She outlines sound information, including economics, that support training and skills reinforcement for veterinary clinic employees who talk to clients on the phone. Source: Animal Health Solutions, January 2016, page 24. A bad phone call can cost your clinic as much as $13,000. When interested pet owners … [Read more...]
Improving and measuring compliance in your practice
It seems our industry has been beating the compliance drums for at least two decades. Still, with all this effort, it boils down to managing action. In this series installment, respected, well-known financial experts in the veterinary business share expertise and experiences focused on pharmacy, nutrition and data. Source: Animal Health Solutions, December 2015, page 11. Is … [Read more...]