Nearly 80 percent of U.S. pet owners continue to underestimate the lifetime costs of caring for their animals, despite growing financial pressure and increasing investment in pet health and wellness, according to 2025 Pet Lifetime of Care Study, conducted by Synchrony’s CareCredit. Small companion animals and pocket pets, such as rabbits, guinea pigs and hamsters were included.
Source: Synchrony, June 2, 2025. Link.
More than 1 in 4 cat, dog and mixed pet owners are stressed by an unexpected expense of $250 or less.”
INSIGHTS: Practice owners and practice managers will benefit from reviewing this study together and away from the daily hubbub. Consider choosing three takeaways that are actionable and replicating the discussion with practice teams to confirm those choices. With consensus, then develop and implement strategies to improve team performance in those areas. Share any results monthly and regroup after 90 days.
Leave a Reply