An educated industry colleague shared constructive criticism about semantics recently. It was aimed at two terms frequently used as tele-everything is developing in animal health and remote capabilities continue to expand.
Veterinary practices have long been hands-on providing support and treatment in real time. Therefore synchronous.
The pandemic increased the adoption of digital resources providing opportunities to develop services with more flexibility to manage time for services. These are asynchronous.
John Spencer offers a short description on the difference between synchronous and asynchronous communication tools in this YouTube video.
Source: John Spencer, You Tube. Link.