In the most effective and successful practices, leadership occurs at all levels—from the DVM to the vet tech to the receptionist—and at every level in between.
Source: Repertoire, April 2024. Link.
Influential leaders, no matter what title they have or role they play, are those with willing followers.”
INSIGHT: Exceptional leaders intuitively recognize momentary changes in attitudes or points of view in a conversation. They focus more on how something is said, and then, what is said makes more sense.
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