Every member of the veterinary or pet services team has the opportunity and responsibility to lead when the situation presents itself. This article on charisma will help you be ready and able when that situation arises.
Source: The Gentle Force, August 24, 2024. Link.
It is refreshing when someone truly listens and asks thoughtful questions.”
INSIGHT: It’s all about being confident without coming across as a jerk. Try being more attentive and warm towards others, and you’ll see how positively they respond.