Commentary
The time spent by doctors looking at computer screens rather than making eye contact with patients is the subject of this study. For veterinary professionals, the results are worth considering.
Source: Science Direct, July 2022. Link.
Patients respond differently to various types of gaze shifts. How physicians handle gaze shifts can therefore have different consequences for the interaction.
INSIGHTS: If you’ve ever left a doctor appointment thinking you just spent 15 minutes paying to watch someone do data entry consider the proclivities of this study.