Brief Media’s Chief Veterinary Officer, Indu Mani DVM, ScD, shares the algorithm developed by J. Scott Weese, DVM, DVSc, DACVIM, for the benefit of veterinary clinic teams, their clients and animals. It is a step-by-step COVID-19 protocol for receiving patients in small animal veterinary clinics. Keep disinfecting and be safe.” – Indu Mani, DVM, ScD Source: Clinician’s Brief, … [Read more...]
Search Results for: pandemic
Accurate information during pandemic is critical
In the midst of the COVID-19 pandemic, accurate and timely information is particularly critical. Although businesses may be focused internally on managing their business and staff during this period, focusing on communication with customers and clients remains important, too. Twitter offers suggestions for business communication via social media channels at this … [Read more...]
Watch for the PANDEMIC EDITION AHD Bulletin on March 20th
Tomorrow, we will deliver a special edition of the AHD BULLETIN covering a variety of important SARS-CoV-2, COVID-19 news. The posts offer information for animal health pros to use in the context of protecting yourselves, families, colleagues, communities and clients while maintaining the critical roles of prevention and treatment of animals in their purview and … [Read more...]
Current bird flu strain increases pandemic risks
With bird flu surging, people in the U.S. need to do more to prevent a possible pandemic. The U.S. Government Accountability Office says efforts to protect chickens and turkeys from bird flu rely on voluntary and often inadequate measures by poultry producers. Controlling the virus in poultry is the main way to reduce human infection and prevent a pandemic, the GAO … [Read more...]
Biosecurity compliance research shows motivation is not the problem
Commentary An exploratory study conducted to establish a baseline for worker motivation and to identify the primary factors that could be affecting biosecurity compliance in swine operations showed motivation is not the problem. Biosecurity compliance is influenced by job resources, availability of performance feedback and rewards. The preliminary study discoveries should … [Read more...]
Is H5N1 a threat to U.S. swine herds?
Influenza is constantly changing, shared Amy Baker, DVM, PhD, in a recent webinar for swine producers. Influenza from a native waterfowl host has the potential to infect swine. Those same viruses can also interact with humans and poultry. Baker emphasized awareness, precautions and surveillance. Several species, including pigs, birds, wild mammals and humans, have the … [Read more...]
New York City birds found carrying H5N1
Discovering a few wild birds carrying highly pathogenic H5N1 avian influenza highlights that the interface between animals and humans that may give rise to zoonotic infections or even pandemics is not limited to rural environments and commercial poultry operations. It extends into urban centers, according to the American Society of Microbiology. Source: Infectious Disease … [Read more...]
Chewy CEO on new technology in new veterinarian clinic care clinics (video)
Chewy CEO Sumit Singh discusses the launch of Chewy’s first veterinarian clinic, how it’ll help Chewy’s finances and more. He shares his perspective on veterinarian demand and matching DVM and customer experiences at scale. His comments about the effects of the pandemic on demand and the transition to e-commerce are notable. Animal healthcare is a new frontier . . . we’ve … [Read more...]
Shelter overcrowding persists, adoption rate slow
Citing financial challenges, housing issues and increasing costs of care, Kate Gibson reports on the growing number of pets being abandoned or relinquished. An increase in puppies and purebred dogs being brought to shelters is noted. The reduction of spay/neuter access during the pandemic may be a contributor. Source: CBS News, January 9, 2024. Link. We need to increase … [Read more...]
Underutilized and underappreciated
Editor’s note. It is common to get a call from Wendy Hauser, DVM, to discuss a recent experience or something that has been on her mind. Using vet clinic staff to the fullest is often a part of those discussions. Improving the use of veterinary technicians requires helping them work at the top of their credentials, BUT without hospital leaders advocating for, cultivating … [Read more...]
Etiquette guide will improve your email communication
Speaking of email, here is help you can use. Since the pandemic, we now regularly video conference, use instant messaging and text. Still, email is the primary tool for connecting, often for the first time. Like it or not, it’s important. Three experts offer tips for getting the most from office email. Source: The Washington Post, November 1, 2023. Link. Take a few seconds … [Read more...]
Worth a Glance – October 26, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, October 19, 2023. Link. Most read post(s) from the October 19th AHD Bulletin – Study: Grain-free diets, no negative impact on canine heart health, DCM. Link. 3 takeaways from the Veterinary Innovation Summit. Link. MWI Animal Health’s integration with Shepherd Veterinary Software. Link. … [Read more...]
Total e-commerce sales vs. total retail sales in North America
Retrospective metrics show where and how discretionary money is being spent, including the expansion of online purchasing. This article shows growth rates from 2019 to 2022 in the retail sector. Online retail sales grew much faster than total retail sales during the pandemic, significantly increasing the e-commerce penetration of retail in North America. Analytics show … [Read more...]
Euthanasia rates across U.S. animal shelters reach 3-year high
More dogs than cats are coming into shelters in many major cities, driven largely by an increase in strays, according to Shelter Animals Count. Animal intakes at public and private shelters across the country are expected to reach a 3-year high this year . . . adoptions or owner returns are not keeping pace.” SAC Source: AXIOS, September 1, 2023. Link. … [Read more...]
Bored and brilliant. The lost art of spacing out.
Commentary Even before the pandemic attention deficits, Manoush Zomorodi was challenging us for being distracted by our phones. Her TED talk is worth 16 minutes of an animal health pro’s time. She has included the knowledge, voices and stories from various professionals. Consider watching the video with team … [Read more...]
Customer trust in supply chains overestimated
Commentary Last week we urged veterinary clinics to consider adjusting their quantities on hand and reorder points ahead of the possibility of a UPS strike <Link>. While the strike appears to have been averted <Link>, our assertions were based on information similar to that shared in this article. Many of the Covid-19 pandemic-era supply chain challenges remain … [Read more...]
Your life partner is the biggest career choice you’ll ever make. How to get it right.
Commentary A family member recently shared some of the reasons for changes in her career choices. On a fast track at the time she married her husband, 80- and 90-hour work weeks were normal. Dates for the couple took place on the way to and from work, or during breaks in her work events. The pandemic abruptly ended the work gauntlet and allowed the couple to find each … [Read more...]
Worth a Glance – May 11, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, May 4th, 2023. Link. Most read post(s) from May 4th AHD Bulletin – Establishing rapport. Link. Shaping the onboarding experience. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. 3 ways VMG is different from other veterinary membership organizations Source: … [Read more...]
Worth a Glance – April 27, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, April 20th, 2023. Link. Most read post(s) from April 20th AHD Bulletin – Enhancing your customers’ experiences. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. Study says U.S. unprepared for dangers posed by zoonotic diseases Source: Vet Candy, February 13, 2023. … [Read more...]
Burnout at work isn’t just about exhaustion. It is also about loneliness.
Months before the pandemic and Galaxy Vet’s insightful investigations into our industry’s burnout, Emma Seppälä and Marissa King wrote about burnout and the accompanying loneliness felt by those dealing with individual challenges. Source: Harvard Business Review, June 29, 2017. Link. Burnout’s link to loneliness suggests that greater human connection at work may also be key … [Read more...]
The virtual vet will see you meow
A lot of us embraced virtual visits with our doctors during the pandemic. Some of us still prefer them. Pet owners’ adoption of veterinary telemedicine has not kept pace. A recent survey of more than 1,200 American cat owners showed that 72 percent of respondents used telemedicine for themselves, yet only three percent used it for their cats. Source: The New York Times, … [Read more...]
Pet-owning households on decline while spending remains strong
Richard Kestenbaum shares he was shocked with numbers from the APPA summary of its annual report on pet ownership that shows a decline in pet households. The percentage of households with pets declined from 70 percent in 2021 to 66 percent in 2022. In contrast to the households decline, the dollars spent on pets in 2022 were up 10.8 percent over 2021. Recent reports from Chewy … [Read more...]
KPIs show practices may be catching up
Commentary The monthly Insiders’ Insights Key Performance Indicators Report compares revenue and patient trends for 2022 versus 2023. Revenues are generally positive for practices and individual patients, while patient visits show a declining trend. New patient percentages look a bit more like they did prepandemic which is reflected in the decline in new patients year … [Read more...]
3rd annual burnout study released by Galaxy Vets
Results from the third Galaxy Vet burnout study indicate an overwhelming majority of veterinary professionals don’t feel support from peers, supervisors or hospital owners. Not being heard had a direct correlation with the burnout rate. Galaxy Vets shared these key findings summary with AHD: Burnout returned to pre-pandemic level Practice managers, CSRs, assistants … [Read more...]
Worth a Glance – March 9, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, March 2, 2023. Link. Most read post(s) from March 2nd AHD Bulletin – Vet Watch Insight Report. 8.5 percent YTD practice revenue growth, other improvements. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. 10 most popular articles of 2022 from HBR’s Working Knowledge … [Read more...]
Virtual visits may lower stress for pets
Telemedicine for pets gained ground during the Covid-19 pandemic. The American Veterinary Medicine Association estimated about 40 percent of practices offered telemedicine at the height of the pandemic. This percentage has since dropped. Telemedicine can help assess whether a pet needs to be seen in person and to monitor chronic conditions. It can also help pets avoid the … [Read more...]
How stress affects your brain
During the recent Animalytix Market Update, Travis Meredith, DVM, MBA, Dip ACT, shared his perspectives on the challenges veterinary teams have with meeting demand while also playing catch-up from the client and pet services following the 2020 pandemic delays. What he outlined were the ongoing stressors and how hard it has been on practice personnel. Continuous stress can … [Read more...]
Hybrid work is here to stay
Wharton management professor Martine Haas says, “Hybrid work is here to stay.” She says hybrid work seems to be striking a decent balance between what employees want and what employers want. Crafting more bespoke policies based on what works best for employers and employees is important when addressing issues of parity and fairness as some positions cannot perform their … [Read more...]
Vet clinics, rehab centers and spas, morphing quickly to meet client needs
While the great pet adoption boom during the pandemic has subsided, its effects on the industry are only growing. Grooming, long-term care and boarding are just a few of the services clients are demanding and clinic owners are stepping up to meet the demands, despite debt that may be incurred. This has led to modified and new facilities that prioritize pets’ needs. Source: … [Read more...]
People aren’t taking this seriously. Experts say U.S. Covid surge is big risk.
Commentary If the photos and videos from VMX are any indication, mask-free animal health professionals may fall into the group of Americans who are “collectively forgetting” or hopefully, have stayed current with boosters. Moving into the fourth year, Covid-19 is again spreading across America. It is being driven by the recent holidays, fewer precautions and the … [Read more...]