Calmness inspires confidence. It’s a leadership style people want to follow. In most jobs you spend a lot of time with your boss. It’s only natural to want to feel comfortable about that — rather than having your stomach perpetually tied in knots.
Source: forbes.com, September 18, 2018. Link. Employees respond well to calmness. Over the long term it’s a pleasant, easy attribute to work with. Employees are apt to remain loyal to a calm, effective manager. And long-term loyalty breeds productivity.
INSIGHTS: A calm leadership style heightens the effectiveness of the occasional high-octane approach when mission critical issues are on the table.