The proper path to improved retention depends on your practice and it may vary by employee role. Kristen Green Seymour applies the findings from AAHA’s “Stay, Please” study to three fictional practice examples. Her analyses are informative and worth studying regardless of your role in animal health. Attrition rates greater than 30 percent reduce veterinary services availability and add more cost to veterinary care.
Source: AAHA Newstat, March 7, 2024. Link. The study findings led to two different approaches for applying the “Stay, Please” research: a holistic approach and a role-based approach.
. . . the top attrition factor, across all roles, is fair compensation . . . being part of a staff that functions as a team is also at or near the top for every role.”