The Covid-19 pandemic has radically altered the business landscape. Many companies experienced anywhere from a 20 to 60 percent loss in revenue in 2020, and more than 14 million Americans either temporarily or permanently lost their jobs.
Source: Chieflearningofficer.com, March 11, 2021. Link.
We know that effective leaders must be in tune with the emotions of those around them, as well as their own. But rather than being a “nice to have” trait, emotional intelligence is now mission critical.
INSIGHT: While many pandemic outcomes were negative, recalibrating your leadership style will produce positive results for years to come.