Commentary
Setting expectations for team members and animal owners is basic to positive experiences and better animal health. The tenets of this new guide are relevant and appropriate for this period in our animal health industry. The key will be for veterinary teams of alll species to adopt and sustain the discussion of expectations internally and externally with animal owners.
The Positive Pet Care Guide is a free resource that veterinary teams in companion animal practice can leverage to help foster healthy lines of communication and a positive partnership between staff and pet owners. This comprehensive, single-page guide outlines matching expectations for both veterinary teams and clients.
Source: AVMA. Link.
INSIGHTS: The guide is a good outline for a short presentation at a local Rotary, Lions, Sertoma or other service club meeting. Service clubs offer veterinarians or veterinary team members an audience for best practices at home and in communities.