Fewer than 40 percent of veterinarians are confident about how well they understand what pet owners think, according to Diggo research. There is a definite gap between what pet owners think and what veterinarians think they think. This gap is getting wider.
The infographic in this article summarizes pet owner responses and includes their current intentions, thoughts about financial impact, quality of life and fear of the coronavirus crisis. It also outlines what pet owners want from veterinary clinics during the pandemic.
Source: Trone Research and Consulting. March 2020. Link.
INSIGHTS: With over half of practices indicating they offer telemedicine services, the statement from the March research is frightening.
Only 13 percent of pet owners have received communication that their clinic is offering telemedicine services.” – Diggo research.