Suzann (Suzie) Pileggi Pawelski finds people typically respond to positive feedback in one of three unhealthy ways:
- Deflection (brushing it off)
- Reciprocation (repaying the compliment as quickly as possible)
- Discounting (providing reasons why the compliment isn’t really deserved).
By refusing a compliment properly, people are missing out on a level of connection with others, as well as the emotional and physical health benefits that comes with being acknowledged.
Source: BottomLineInc. June 16, 2020. Link. Listen as Suzie discusses this curious aspect of human behavior, discuss how it impacts relationships and detail the ways in which we can receive gratitude and compliments in a positive and healthy way.
INSIGHTS: Complimenting animal owners is one of the more important empowerment roles animal health pros employ. This discussion offers great perspective on the practice of giving compliments.