There is one non-verbal communication type that powerful impact–it’s called paralanguage. Paralanguage does not have anything to do with body language. Paralanguage is how you speak: The rate, tone/pitch, and volume/inflection of your speech, and the dreaded use of filler words. Mastering paralanguage allows you to have impact. Its power and benefits are many, and they are extremely effective.
Source: Inc., December 19, 2017.
The biggest benefit of paralanguage is that it helps you to be professional and persuasive. Yes, what you say, your content, is important, but if you can deliver the information in an impactful way, the content explodes geometrically into the best possible context of professionalism.
INSIGHTS: Each of can likely identify three or more people whose approach has been ineffective. We often see this in nurses who give follow-up instructions in doctors’ offices or at check-out in a retail location. Since everyone interacts with other humans, these are skills we all can use to be more effective and successful.