Our August disaster planning post prompted Leslie Brooks DVM, MPH to share disaster safety guidelines created by the team at betterpet.com with us. Their guidelines are worth sharing with you. The best way to prepare for an emergency is to have a disaster plan in place ahead of time. Some extra preparation (even if it seems a little excessive) can go a long way in protecting … [Read more...]
Search Results for: insurance
It’s okay to truly grieve for lost pets
Losing a trusted pet sucks. Without traditional grieving rituals we generally experience when family members die, losing a pet can truly mess with us. Experts say the death of pets can even activate grief over previous losses. Source: Outside, September 2, 2021. Link. The death of a pet is a very big deal. I often have people tell me they are surprised the experience is … [Read more...]
Have a horse? Prepare for the inevitable.
Sponsored Content Olympic equestrians faced tough challenges, including having to fly horses into Tokyo from pre-export quarantine in Europe. But the biggest challenges arose when the horses spooked or refused during performances because of sumo statues. Also, daruma dolls startled them and a horse got punched. These challenges underscore the health and behavior … [Read more...]
Addressing the cost of care with clients
The Bridge Club will host Joy Fuhrman, DVM, MBA, CPA, Adam Hechko, DVM, and Wendy Hauser, DVM, AVP, vet relations with ASPCA® Pet Health Insurance* program to discuss helping clients prepare for and understand the cost of care over their pets’ lifetimes. Hechko brings his experiences from a pilot study lead by Hauser and featured in a 3-part sponsored content series* in Animal … [Read more...]
5 steps to create a pet fire safety plan
Pets get harmed or affected by house fires each year. In addition to having a pet first aid kit, these five steps can help pet owners be prepared in case of fire. Take basic safety precautions Prevent pets from starting a fire Protect pets when left alone Plan escape routes Arrange for a place to stay Source: ASPCA Pet Insurance. Link. Also see: Pet … [Read more...]
The crystal ball: Veterinary medicine in 2031
Complimentary Content In a recent blog post, Bill Wagner, DVM, took a stab at what he thinks veterinary medicine will be 10 years from now. Much of what he projects is realistic, being created or in progress. The key will be to make the most of the customer experience and transition veterinary team members. Source: Associated Veterinary Partners, May 24, 2021. Link. … [Read more...]
1 in 3 people believe that their pet will make them a better parent
Note: These survey results are worth reviewing. In a recent survey from OnePoll and AskVet, pet owners shared they experience anxieties and expenses found with child-rearing. More than 45 percent of pet parents worry their pets might get sick or hurt, while another 33 percent worry their pets may be unhappy. While pet parents trust veterinary professionals the most, they are … [Read more...]
Horse cost calculator helps owners understand true ownerships costs
Beyond the initial purchase price, horse care costs accumulate daily. Helping owners budget for all the costs minimizes the cost of veterinary prevention and maintenance. Veterinary teams can use this calculator to position how pet health insurance or wellness plans fit into a horse care budget. Source: Horse Illustrated, May 2019. Link. INSIGHTS: The calculator is a good … [Read more...]
Legal guide to horse care for horse owners
There’s more to owning a horse than feed, water and housing. Horse care administration and documentation is also important. By having accurate and available emergency information, by having appropriate vaccination and health policies, by confirming insurance coverage, and by keeping a medication logbook, horse owners, barn owners, and trainers can protect themselves and their … [Read more...]
Overcoming barriers in cost-of-care conversations
Complimentary Sponsored Content – Part 3 of a February 2021 series In the first two posts <post-1> <post-2>, study results reported by Wendy Hauser, DVM, and team indicate clients and veterinary team members feel better when proactive education about pet health insurance occurs and demonstrated a strong correlation between insured pets and the care these pets … [Read more...]
Worth a Glance – February 4, 2021
Nationwide® partners with Walmart on first-of-its kind pet prescription program Source: Nationwide, January 29, 2021. Link. From the article: Preferred pricing and the opportunity to have claims for covered drugs processed at the counter of a major retail pharmacy is a first for the pet health insurance industry. How does reducing swine herds’ stillborn rate pencil … [Read more...]
Rover’s expensive. Pandemonium pup costs are real.
Nearly half of all dog owners spend about $3,400 a year on their dogs, but dog ownership doesn’t have to be this expensive. Source: Wall Street Journal, January 22, 2021. Link. Here are ways real pet owners save on these items. Food Pet insurance Health care and meds Grooming Boarding … [Read more...]
Revenue growth, merit bonuses are alternatives to production-based pay in veterinary medicine
In 2018, Wendy Hauser, DVM, and Joy Fuhrman, DVM, MBA, CPA, challenged the historic production-based compensation for DVMs. This discussion remains timely with the growing demand for veterinary care, increasing use of telemedicine and practices struggling to fill staff positions in the face of the pandemic. The antidote for production-based pay is this: a hybrid program of … [Read more...]
Help for communicating the cost of care
Complimentary Content Pet owners are frequently surprised at the cost of veterinary care. This is partly because veterinary teams are reluctant to proactively discuss the cost of a lifelong commitment to pet ownership. Further, there is a distinct difference between price of care versus cost of care over the life of the pet. Wendy Hauser, DVM, shares how being proactive … [Read more...]
Petco launches Vital Care Wellness Plan
"Petco's Vital Care Wellness Plan is the latest offering in our mission to improve the lives of pets and pet parents. With Vital Care we are offering critical, everyday services, from nail trims and teeth brushing to vet care, in a way that has never been done before - all in one accessible destination." - Ron Coughlin, Petco CEO. Source: Rural Marketing News, October 12, … [Read more...]
Impediments to empowerment
OPINION National Veterinary Technician’s Week was filled with celebrations, acknowledgment and for me, discovery. Participating in two virtual roundtables encompassing virtual care and veterinary technician use, common threads became apparent as I listened: Veterinary teams are taxed and running on fumes Workflow and staffing models are in continual flux, including … [Read more...]
Pet owners realizing cost of pet ownership
Commentary Read this article with a pet insurance or wellness program mindset. It’s past time for animal health pros to redouble our efforts to help pet owners understand the value of having a pet on an insurance plan. The amortization math is simple when put against normal costs of veterinary care before special needs. Thirty-three percent of Americans have or have … [Read more...]
Biosecurity: You condone what you don’t coach
While this article focuses on swine production, the lessons are applicable to any animal health facility and its personnel. Clayton Johnson, DVM, says the role of the veterinarian is “all-encompassing” when it comes to biosecurity. He compares biosecurity to insurance. Source: PORK, August 21, 2020. Link. If you . . . observe something, and you don’t comment on it or take … [Read more...]
Telemedicine content missing new VVCA references
Commentary More content appears nearly every week on telemedicine. In animal health there is an organization, albeit relatively new, that has been organized to help define virtual care in animal health and frequently not referenced in published content. That organization is the Veterinary Virtual Care Association < link > whose mission is to elevate the standard of … [Read more...]
April 2020 – Top post review (2 of 3)
The Animal Health Digest curation model delivers published information in the context of how animal health professionals work and interact with each other, with customers or clients and within their affiliated networks. Our industry spends millions annually supporting media. A portion of this supported content falls into the category of one and done. By physically reviewing … [Read more...]
Subscription wellness plans: a long-term answer?
Bob Lester, DVM, shares his experiences and perspectives on subscription wellness plans. Subscription preventive care plans are not discount or loyalty programs. They are not pet insurance. Instead, they are a fundamental way of approaching veterinary practice. They empower clients and the veterinary team with a laser focus on delivering preventive care so that pets can live … [Read more...]
Pandemic puppies can be pricey
Those impulse decisions to get a puppy during this Covid-19 pandemic can be costly if budgets aren’t set and stuck to. Adoption fees are just the beginning. From annual exams to insurance to spaying and neutering, costs add up. Wall Street Journal’s Amanda Burton offers realistic ownership costs to consider. Source: Wall Street Journal, May 22, 2020. Link. When all is said … [Read more...]
Interactive Covid-19 maps to help with practice decisions
FASCINATING! The AVMA is providing interactive maps to present different lenses to view the Covid-19 outbreak and its impact on veterinary medicine and veterinary professionals. The maps allow users to zoom in and out and hide or show specific data layers when more than one variable is shown. It is especially important to communicate proactively with clients about various … [Read more...]
Preparing for the legal consequences of cancellations
Attorneys have been busy since the first whisper of the word pandemic. With much of the world in social isolation, Loren G. Edelstein, an insurance recovery attorney, says it is the time to consider whether you’ll recover any losses or even face litigation related to COVID-19 contagion linked to recent meetings. Source: Northstar Meetings Group, March 16, 2020. Link. Just … [Read more...]
Talking money with animal owners (video option)
Veterinary team members frequently anticipate client objections to treatment recommendations before the conversation gets started, writes Wendy Hauser, DVM. She offers proactive recommendations to help handle money discussions, including team training. Source: Today’s Veterinary Business, February 2020. Link. A disconnect can arise between pet owners and veterinary teams … [Read more...]
Opinion – Convenience and the consumer (slide show)
Americans spent more on pets in 2018 (avg. $662) than on fresh fruit and vegetables, alcohol, beef, pork and poultry, water and other services or medicinal drugs <link>. Consumer research on convenience can help us better understand animal owner needs as a reflection of how they manage their lives. Consumers’ choices in terms of where, how and why they buy are … [Read more...]
Vet clinics must address needs of dogs in lower-income households
The middle class is being hollowed out, because the less affluent are getting less affluent, shared Steve Ballmer during a Numbers Geek podcast <link>. He also noted single people without children account for 43 percent of all of the households in America. Meanwhile, the AVMA Veterinary Economics Division has been working to understand factors affecting veterinary visits. … [Read more...]
Labor challenges are the norm for livestock employees
Farm Journal’s survey of more than 2,000 farmers, ranchers and dairy producers reveals challenges of ag workers. From the workers’ perspective, getting paid a good wage, paid time off and employer-subsidized benefits top the list of preferences. Employers find increasingly difficult to find qualified candidates and to maintain profitability before increasing wages or adding … [Read more...]
25 top feline-friendly cities
Real estate technology company, Redfin and pet insurance carrier, Trupanion recently announced the 25 most feline-friendly cities of 2019. The list includes cities in 18 states. Here are the top 5 cat-friendly cities: Corvallis, Oregon Spokane, Washington Orlando, Florida Bellingham, Washington Tulsa, Oklahoma Source: DVM 360, September 23, 2019. Link. … [Read more...]
Lenders offer varying options to help clients pay
When veterinary care challenges animal owners’ ability to pay, third party lenders have products to bridge the gap between an owners’ cash on hand and veterinary fees. Brendan Howard compares third-party loans and credit card options to veterinary clients. Source: VETTED, February 8, 2019. Link. Also see: A nay-sayer’s guide to pet insurance and third-party payment plans, … [Read more...]