Fromm family’s Danielle Opetz, Pet care accessibility, longevity drugs to extend dog lives, small business insurance, APPA’s acquisition of online education and conferencing platform, small business sales trends and more . . . Resources to remember: IBPSA Infectious Disease Cleaning Standards Thrive Master Group for facility owners and general managers via Zoom, … [Read more...]
Search Results for: insurance
Wallet share is growing in Chewy’s autoship customer segment. Yes, wallet share!
Commentary The paradox of pet owner spending remains perplexing. However, Chewy’s successes show the convenience of sourcing a wide range of inventory online and a growing comfort with the services. On one hand, nearly two-thirds of pet owners say inflation has made it more difficult to pay a surprise vet bill and they’re nervous about rising prices of vet costs, … [Read more...]
What scents are dangerous to cats and dogs?
Includes Commercial Content Many pet owners are not aware that some scents are toxic to animals until after a disturbing trip to the vet with an ill pet. Pets can become sick from essential oils due to compounds called phenols that are easily absorbed through the skin, nose and mouth. Toxic scents and essential oils to avoid include tea tree, clove, citrus, cinnamon, … [Read more...]
Calculating cat years in human terms
Cats age in a more accelerated manner than humans. The first year of a cat’s life is equivalent to 15 human years. The article includes a chart comparing human years to cat years. Cats mature rapidly in the first few years of their lives, then their growth and maturity slows down.” - Mikel Maria Delgado Source: Forbes Advisor, September 27, 2023. Link. The average lifespan of … [Read more...]
Pet owners are NOT prepared to pay for veterinary care
Commentary including Sponsored Content “They didn’t say anything about this in the books,” wrote James Herriott in his 1972 bestseller, “All Creatures Great and Small.” Herriott introduced readers to the amazing variety and never-ending challenges of veterinary practice. He also introduced us to unrealistic expectations of animal owners. We submit that while the practice of … [Read more...]
Catching up with Veterinary Innovation Podcasts
Ivan Zak, DVM, and Shawn Wilkie remain dedicated to having good discussions with industry innovators. Their podcast series now exceeds 200 episodes and is an excellent library to monitor and gain insights about industry people and a cornucopia of new ideas, solutions and their motives. Recent podcasts covered: Hospitality as a discipline for animal health teams How … [Read more...]
IBPSA Fast Bites – September 18, 2023
Ways to connect with customers, 15 AI Tools for businesses, legacy payment processes drain profits, CBS assertions on pet insurance and more . . . Source: IBPSA Fast Bites, September 18, 2023. Link. … [Read more...]
Call to action: Educate the public about the cost of pet ownership
Commentary Veterinary teams are consistently criticized about basic pet care costs. Sadly, those same people rarely complain about the cost of new toys or treats and have no idea what basic care for pets costs annually. Pets provide joy and companionship, but costs can add up quickly, especially for first-time owners who don’t know what to expect.” – Adriana Morga Every … [Read more...]
Understanding the climbing cost of veterinary care (article, podcast)
Sharing her experiences working with animal owners, as well as her own pets, Jennifer Sperry, DVM, addresses reasons why veterinary care costs have increased. Among them are better educated and trained personnel, advances in medical technology, 24-hour monitoring, specialty care and meeting client expectations. . . . insured clients seem to be able to do more for their sick … [Read more...]
Worth a Glance – August 31, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 24, 2023. Link. Most read post(s) from the August 24th AHD Bulletin – Quotes that epitomize Myers-Briggs types. Link. Customer experience thoughts for Link. The inside-out approach to customer centricity. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
IBPSA Fast Bites – August 21, 2023
Report on pet insurance inflation/overall value* via NBC News video (4:33), pet prenups, creating marketing videos, little known small business tax incentives/credits and more . . . Note: 2023 Flow Business Conference registration pricing increases September 1st and the conference hotel block closes on the same day. Register here <Link>. Source: IBPSA Fast Bites, … [Read more...]
Worth a Glance – August 16, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, August 10, 2023. Link. Most read post(s) from August 3rd AHD Bulletin – Hauser: Client relationships with veterinary team critical to positive practice experiences. Link. Less is more – Patrick Malone. Link. Work-life balance is the wrong goal. Link. Place keeper: 2023 Veterinary Conferences … [Read more...]
Pet benefits a desired trend in employee retention
Nearly half of Gen Z and millennials would be more likely to stay at an employer that offered pet benefits according to a survey by Nationwide. The benefits they want include: 40 percent: Pet insurance 29 percent: Paid time off to care for a pet 27 percent: A pet-friendly office 14 percent: Leave to care for a new pet, sometimes called “paw-ternity” Source: … [Read more...]
IBPSA Fast Bites – July 31, 2023
Target, CoComelon launch pet-centered toys and videos for toddlers, Chewy’s Katy Nelson, DVM, profit tips for small business owners, business insurance basics, shifting to digital payments and more. . . Source: IBPSA Fast Bites, July 31, 2023. Link. … [Read more...]
Worth a Glance – July 27, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, July 20th, 2023. Link. Most read post(s) from July 20th AHD Bulletin – Straight talk about veterinary workforce issues. Link. Filtering is a critical skill. Link. Best joint supplements for dogs. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy … [Read more...]
IBPSA Fast Bites – July 3, 2023
Note the flash sale this week on the IBPSA Emergency Action Plan, Private Label Manufacturers Association trade show features private labels, pet insurance opportunities in retail, free small business apps, challenging the value of pets in human health care, gut health research results and more . . . Source: IBPSA Fast Bites, July 3, 2023. Link. INSIGHTS: Boarding and pet … [Read more...]
Worth a Glance – May 11, 2023
Last week’s AHD Bulletin – Animal Health Digest Bulletin, May 4th, 2023. Link. Most read post(s) from May 4th AHD Bulletin – Establishing rapport. Link. Shaping the onboarding experience. Link. Place keeper: 2023 Veterinary Conferences provided by Galaxy Vets. Link. 3 ways VMG is different from other veterinary membership organizations Source: … [Read more...]
IBPSA Fast Bites – May 8, 2023
Forbes’ takeaways from Global Pet Expo, affordability now a key reason for pet surrender in Australia, new law regulating the sale of pet insurance in Mississippi, global pet industry developments in Arabia and India plus more . . . Source: IBPSA Fast Bites, May 8, 2023. Link. … [Read more...]
IBPSA Fast Bites – May 1, 2023
Debunking pet insurance myths, smartphone apps for dog owners, when it is time to secure funding, recession proofing strategies, $500 billion global pet industry could be possible by 2030 and more . . . Source: IBPSA Fast Bites, May 1, 2023. Link. … [Read more...]
Veterinary well-being: How to support yourself and others (1 hour CE)
Sponsored Content In this online CE course, veterinary well-being researcher Addie Reinhard, DVM, MS, explores the most recent research around veterinary mental health and well-being. She shares how to recognize and respond when you or someone you know may need to seek help. The content includes well-being resources currently available, including tools that can be used to … [Read more...]
Chewy and Petco are increasingly reliant on pet health care for sales
Commentary With our recent post, “Pet-owning households on decline while spending remains strong” <Link> still resonating, we stepped back to the comments on quarterly reports from pet retailers Chewy and Petco. Gabrielle Fonrouge summarized key points from the respective earnings reports commenting, “Pet health care will be key to whether the companies can grow and … [Read more...]
Pet-owning households on decline while spending remains strong
Richard Kestenbaum shares he was shocked with numbers from the APPA summary of its annual report on pet ownership that shows a decline in pet households. The percentage of households with pets declined from 70 percent in 2021 to 66 percent in 2022. In contrast to the households decline, the dollars spent on pets in 2022 were up 10.8 percent over 2021. Recent reports from Chewy … [Read more...]
Are modified rabies PrEP recommendations for people backed by the latest findings?
Erica Tramuta-Drobnis, VMD, MPH, CPH, addresses the question, “Does scientific evidence support this decision, or is the basis made due to healthcare cost concerns, accessibility, and poor compliance?” in this article. Rabies pre-exposure prophylaxis recommendations were recently amended by the CDC. They replace the previous three-dose PrEP schedule with a two-dose … [Read more...]
Pet owners feeling the sting of inflation
Commentary Inflation in the pet consumables markets has been in the news recently. The January Consumer Price Index shows the price of pet food is up 15 percent from last year with pet and pet product prices up 12 percent. We’re sharing these article that reference the inflation trends so animal health pros can help pet owners focus on their pets’ essential and urgent … [Read more...]
Health data of short-muzzled breeds aims to inform personalized care
Complimentary Content Data from more than 50,000 brachycephalic dogs in the Nationwide canine database has been published as a pair of white papers. The results reveal how brachycephalic and “extreme” brachycephalic dog breeds are at severely increased risk for comorbidities, including respiratory, gastrointestinal and spinal diseases. Our results highlight the need for … [Read more...]
IBPSA Fast Bites – February 20, 2023
Women in the pet business, making the most of pay-per-click, promoting small business methods, preventing PTSD after pet loss, tax and insurance tips for small business, working smarter not harder and thoughts on the culture of <pet> domestication. Source: IBPSA Fast Bites, February 20, 2023. Link. … [Read more...]
3 things to know about consumer spending
At NRF 2023: Retail’s Big Show, National Retail Federation’s Mark Mathews and Jonathan Silver, CEO, founder of Affinity Solutions, discussed the forces propelling consumers to spend. Affinity’s data showed consumers didn’t curtail discretionary spending as prices for everyday items increased. Instead, they drew on savings and other sources of income to continue spending at … [Read more...]
Cost of Care Wheel is now 24/7 digital resource
Sponsored Content The popular veterinary practice-based Cost of Care Wheel tool from the ASPCA® Pet Health Insurance program is now available in an enhanced client-based online version that can be used anytime, anywhere. Discussing money is never easy but it is important to educate and urge pet owners prepare for their pet’s future health care needs, and how to pay for … [Read more...]
CE – Tailoring services to clients’ needs
Sponsored Content – earn RACE-approved CE Credit Wendy Hauser, DVM, presents an online course that examines how to identify what clients value, and ways to create a tailored approach to create alignment and meet the needs of veterinary teams and pet owners. Client expectations have been evolving over the past decade. The ‘fit’ between veterinary hospitals and clients isn’t … [Read more...]
Worth a Glance – November 3, 2022
Last week’s most read post – Jacks, jennies, johns and hinnies; the hybrid world of donkeys and horses. Link. Last week’s AHD Bulletin - Animal Health Digest Bulletin, Thursday, October 27, 2022. Link. Nationwide, Petco form partnership to focus on end-to-end pet care Source: Pet Business, October 27, 2022. Link. New joint offerings are expected to be … [Read more...]