Artificial intelligence (AI) seems more like an oxymoron than reality. Weird e-mails, robocalls and web pop-ups are already the products of rudimentary AI applications, as well as Siri and Alexa. Ian Heller offers considerations about AI being used in ordering and replenishment platforms. It is worth thinking about in the context of inventory replenishment and search.
Source: MDM, June 10, 2019. Link.
Voice, image recognition and machine-to-machine connections are the future when it comes to online ordering, especially as smartphones gain a bigger share of e-commerce. Just like film, fax machines and Borders bookstores, old technologies like the slow-as-a-snail keyboard interface will get replaced by better solutions – disrupting industries and altering the competitive landscape along the way – Ian Heller
Also see: Speech recognition technology overview, Globalme, October 2018. Link.
INSIGHTS: While Heller’s concept of ‘I think, therefore I buy,’ is a bit troubling, much of the current AI does benefit us in real time today. Chat applications are one example.