Isaac Agbeshie-Noye, EdD, joins Nicole Belyna to share how HR teams can overcome biases, engage older talent and reimagine recruitment, retention and development strategies for the growing segment of the workforce – seniors. While digital and physical skills may not be places to deploy older workers, Agbeshie-Noye asserts that these workers are generally more socialized to work environments, have been through several generational shifts, and are more likely to understand how to contribute to the overall objectives of an organization.
Source: SHRM, YouTube, September 10, 2025. Link. [33:45] Older workers are folks that have seen a lot and they can actually see the arc of where we have come in the culture of work, the technology we use at work.
Older workers are primed to be adaptable in a lot of different office and workplace environments. They will be wanting clarity regarding what is in their purview, what do they have autonomy to do, and what are things that they need to run up the flagpole per se. That is a skill that’s very hard to teach.” – Isaac Agbeshie-Noye, EdD
INSIGHTS: We add that older workers are more experienced and prepared to engage and listen to a client eye-to-eye.