The high cost of pet food and of veterinary services top the list of significant challenges that pet owners currently face, writes David Sprinkle, referencing Packaged Facts’ February 2024 data. The high cost of nonmedical pet services such as grooming, boarding, daycare and training weigh in at a lower level, but these services remain part of the picture for a robust pet industry and for optimal pet care and pet parent convenience.
Nonmedical pet services primarily target dog owners, 47 percent of whom use these services and 85 percent of whom are veterinary services customers. The result is a tangled web of competition between veterinary and non-veterinary service providers resulting in a high degree of customer churn.
Source: Veterinary Student Insider, September 27, 2024. Link.
Providing flexible and affordable nonmedical pet service options will remain key to spurring growth in this market for the foreseeable future.” – David Sprinkle
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