The new PetSmart Charities-Gallup State of Pet Care Study found 71 percent of pet parents skipped or declined care report financial considerations as the reason
Sixty-two percent of U.S. homes have at least one pet. This study is rooted in the pet parent perspective and paints a picture of an urgent pet healthcare crisis, including:
- Vet care continues to be out of reach for many, even those in higher-earning households
- Nearly one in three pet parents (30 percent) say they know someone whose pet passed away because they could not afford treatment
- Nearly two-thirds of pet parents (64 percent) say that payment plans would enable them to pay for life-saving care for their pet
- However, fewer than one in four pet parents (23 percent) have ever been offered a payment plan
Source: PR Newswire, April 16, 2025. Link.
This study reinforces what we’re seeing across the industry, that the rising cost of veterinary care is forcing loving pet parents to make devastating choices between financial stability and the well-being of their pets. This is a pet healthcare crisis that requires urgent attention.” – Aimee Gilbreath, president, PetSmart Charities
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