You don’t buy your clothes at a shop offering only one size or one style.
Has anyone ever read a mail piece that is addressed to “Postal Customer?”
“That’s the way we’ve always done it,” will put you out of business.
Thrive, grow and succeed by winning the customer experience.
Source: Forbes, February 9, 2024. Link.
The winning formula for customer service: efficiency + automation + personalization = success.”
INSIGHTS: Care as much about your customer as you do about your patient.
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