Dental and chiropractic medical practices are frequently referenced as similar to veterinary practices. Bob Lester shares ways the dental industry adapted to become a prevention business. In his analysis, team-based health care delivery is a win-win. We help more pets, our teams are empowered and we reap the financial rewards.
Source: Today’s Veterinary Business, September 2017.
What can we learn from dentists? Adapt to Change!
- Fully embrace preventive care. Twice-yearly exams should be the norm, and forward-booking should be standard practice.
- Empower your team; delegate. As veterinarians, we have only four jobs: diagnose, prescribe, surgery and relationship building with our team and clients.
- Buy or build basic business acumen. Financial literacy — get some! Engage a consultant, hire a CVPM or do both.