Krister Ungerböck writes with a focus on developing leadership skills. Since we all need to lead at times, her advice is appropriate. She discusses apologies and the need to avoid using “sorry” or “I’m sorry” too casually and without meaning . . . a transparent throwaway.
<people> expect and deserve authentic, thoughtful apologies when apologies are needed.’
Source: Chief Executive, June 26, 2020. Link. Adopt the following strategies and regularly practice how to apologize without saying “sorry” in business and personal circumstances.
- Own your mistakes.
- Use “sorry” appropriately.
- Determine whether you need to apologize.