Commentary
The monthly Insiders’ Insights Key Performance Indicators Report compares revenue and patient trends for 2022 versus 2023. Revenues are generally positive for practices and individual patients, while patient visits show a declining trend.
New patient percentages look a bit more like they did prepandemic which is reflected in the decline in new patients year over year. The last graph shows lapsing patients is still above PY but much improved versus 2Q and 3Q 2022.
Source: VHMA Insider’s Insights, March 2023. Link. Blog commentary provided by Karen E. Felsted, CPA, MS, DVM, CVPM, CVA, provides more info on this month’s growth and data quality <Link>.
Also see: VHMA Insiders’ Insights: Management Trends, March 2023. Link. Learn how practices are approaching fee setting in 2023 including professional fees, margin on items dispensed inhouse and with online pharmacies.
INSIGHTS: For manufacturer and distribution representatives, these reports can help with understanding veterinary clinic customers.