Whether working to advance team skills or increase knowledge about a topic, engaging team members is critical.
An effective Lunch & Learn involves more than an introduction and a demonstration over lunch. No team member will leave lunch feeling confident about performing a new skill without actually performing the skill him- or herself.
Source: Veterinary Team Brief, August 2018. Link.
Studies of learning strategies and ways to strengthen the veterinary vocabulary point to one critical step—practice. Every veterinary practice must have standard operating procedures (SOP) and protocols to guide team members and provide consistency as they do their jobs.
Also see: How-to: proper blood smear preparation, Veterinary Team Brief, August 2018. Link. This process is referenced in the lunch and learn article above.
INSIGHTS: Note the Take Action steps. Sales and marketing persons will benefit from studying these articles and shaping commercial lunch and learns to include scripts or summary sheets along with role play when applicable.