When it comes to leading morale, Kate Nasser says to rethink criticism and how you give it. She gives examples of criticism that comes across as contempt and says to watch your words and your tone of voice.
Communicating with respect and objectivity has value. It helps you and your employees grow. Showing contempt for them crushes morale and results. Rethink criticism and make sure you don’t show contempt and scorn.” – Kate Nasser
Source: People Skills & Leading Morale Chat Communities. Link.