It is common to hear colleagues wonder where the hours in the day went. Aaron Taube summarizes the time losses citing research from Microsoft.
. . . 27% of the time one of the employees received an alert, they did not get back to the original task for more than two hours. . .
Source: Business Insider, December 9, 2014. Link.
. . . employees were able to more quickly return to their work when they left the computer window they were previously working in visible while they managed their inbox. . .
INSIGHTS: This research is a decade old. Consider the volume of texts and communication sources we now use. I’m confident the 20 to 25 minutes is still applicable today.