Peter Bregman hones in on five areas of clarity that foster accountability in those around us. Whether you’re the president or dog walker, these help.
Source: Harvard Business Review, January 11, 2016.
Accountability is not simply taking the blame when something goes wrong. It’s not a confession. Accountability is about delivering on a commitment. It’s responsibility to an outcome, not just a set of tasks. It’s taking initiative with thoughtful, strategic follow-through. And it’s necessary at all levels of the hierarchy.
INSIGHTS: A recent AHD post referenced millennials. These five tenants of accountability will be helpful to working and communicating with them. This also makes a good topic for an inventive rep to present as a lunch and learn for key accounts.