Many leaders and companies are facing consequences of the great resignation. New ways of hiring and retaining employees are being developed, tested and implemented. But are we engaging the old and new team members as ambassadors for our business? It is a good question for animal health pros at all levels. Think about it!
“Engaging your employees as ambassadors goes beyond simply providing good customer service. An ambassador promotes the company, the owner and the product in authentic ways to engage the customer and create relationships that lead to sales.”
Source: Start-up Nation, March 16, 2022. Link.
Your employees are the first line beyond you in representing your company to your customers, so you want them to be at the top of their game.”