Soapboxing, is a term stemming from an era when a person would literally stand on a soapbox crate as a stage and scream to the world that he or she knew the right way — the only way — to do anything. Soapboxers tend to be utterly convinced that his or her view is the only view — and vocalizes it. They can destroy the rapport of an otherwise well-aligned group. Here are some tips on handling this dynamic.
Source: Harvard Business Review, August 30, 2016.
What should you do if you work with a frequent soapboxer? First, know that they probably either lack the self-awareness to realize they are perceived this way or they are intentionally soapboxing to get their way. Don’t expect them to behave in a collaborative way. Instead, do the following:
- Stay focused on your perspective, and keep the group’s collective focus on the main topic. Doing this will reduce the likelihood that you will be emotionally triggered and diverted by conflict. Clearly state your views to stay grounded and clear-minded.
- Present an example of decorum for the other group members follow.
- Remain purpose-driven about the decision to be made.
INSIGHTS: If the soapboxer tries to reclaim the stage, shut it down with a direct rebuttal: “We heard about that point, and now we are considering others.”