Alyssa Mages, BS, CVT, advocates for the dependable and experienced veterinary team members. She suggests focusing first on retention and advancement, including training allowances to advance skills. Then the team will be stronger to bring on and train the rookies, she says.
Find out each team member’s Why. Give them the materials, the resources & the means to go get the education for their professional growth. Or bring it into the practice.”
Source: Empowering Veterinary Teams, June 25, 2021. Link. Recognize, respect and reward. Give these heavy hitters their due, says Mages. Train your trainers so they know how to do it.
INSIGHTS: Mages and partner Caitlin Keat, BS, MS, at Empowering Veterinary Teams provide support and inspiration to veterinary team members dealing with changing veterinary services demands.