Giving feedback may be one of the most difficult challenges a manager faces. You have to be honest; yet, you don’t want to alienate your employee. You tread a fine line between maintaining cordiality and successfully getting your point across. Here are the most noticed non-verbal cues:
- Facial expression
- Eye contact
- Voice
- Posture
- Breath
Source: Harvard Business Review, January 19, 2017.
Imagine that you are the person walking into someone’s office to receive feedback or that you are in an interview. By definition, your boss or the interviewer is in the position of power. You are probably paying close attention to their facial expression and nonverbal cues to get an idea of where they are coming from and how they are responding to you.