Communication is difficult enough without having to deal with a bully, especially when negotiating. Stephanie Vozza shares what the author of “For the Forces of Good: The Superpower of Everyday Negotiation,” suggests for training your brain to approach the conversation calmly and then work through the bully’s position and perspective hoping to deescalate the negative energy.
During negotiation, the best you can hope for is to build rapport that opens the other person to your side. Instead of being focused on winning or being right, share your story . . . which may lead to a resolution.”
Source: Fast Company, May 2, 2024. Link.